Asst Executive Housekeeper

COMMONWEALTH LODGING MANAGEMENT LLC • Norfolk, VA

2d • $19 - $20 • Onsite

About The Position

The Assistant Executive Housekeeper plays a key leadership role in the daily operations of the hotel's Housekeeping and Laundry services. The role helps maintain hotel cleanliness and quality standards, support team development and department operations, and provide exceptional guest experiences. The hotel operates 24 hours a day, 7 days a week, so leaders should be flexible and dependable.

Requirements

• High school diploma or GED, or equivalent experience.
• Strong written and verbal communication skills.
• Detail-oriented, team-focused, hospitality-driven, organized, and efficient.
• Ability to lead and develop teams and a passion for guest satisfaction.
• Ability to lift and carry up to 25 pounds.
• Ability to push and pull carts or equipment up to 100 pounds.
• Ability to stand, walk, bend, and move throughout the hotel for extended periods.
• Ability to work indoors and outdoors as needed and adapt to changing temperatures and noise levels.
• Ability to remain active throughout an entire shift.

Nice To Haves

• Previous housekeeping leadership experience preferred.
• Minimum 2 years of experience as a Housekeeping Supervisor or Assistant Executive Housekeeper preferred.
• Microsoft Office knowledge preferred.
• Hotel property management systems experience preferred.
• Guest service and customer relations experience preferred.

Responsibilities

• Supervise Room Attendants, House Attendants, and Public Area Staff.
• Assign daily work schedules and room assignments.
• Inspect guest rooms and public areas for cleanliness and quality.
• Train, coach, counsel, and evaluate housekeeping team members.
• Ensure hotel cleanliness standards are consistently exceeded.
• Support payroll productivity and department expense control.
• Manage linen, uniform, and housekeeping supply inventories.
• Coordinate deep cleaning projects and preventive maintenance.
• Respond to guest concerns and provide service recovery when needed.
• Collaborate with Front Office, Maintenance, Laundry, and other departments.
• Ensure meeting rooms and event spaces are properly prepared.
• Monitor key control and room security procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED