Assistant Executive Housekeeper - Full Time

Holiday Inn Express Knoxville Downtown•Knoxville, TN

15h

About The Position

Kana Hotel Group is seeking an Assistant Executive Housekeeper to support the Executive Housekeeper in supervising housekeeping and laundry operations. The role helps maintain room and public-area cleanliness, coordinate staff assignments, monitor equipment and supply inventories, report room status to the front office, and support guest satisfaction and brand audit readiness. The position requires flexibility to work nights, weekends, and holidays.

Requirements

High school diploma or GED.
Minimum of 2 years of supervisory experience.
Excellent written and verbal communication skills.
Flexibility to work nights, weekends, and holidays.

Nice To Haves

Minimum of 2 years’ experience in all aspects of housekeeping in a large, multi-use facility.

Responsibilities

Assist the Executive Housekeeper with supervising housekeeping and laundry staff, including recommending hires and terminations, performing disciplinary actions, and supporting training and development.
Assign daily boards to housekeeping team members.
Evaluate housekeeping equipment, including vacuums, washers, dryers, and carts, and coordinate with other managers when repairs or replacement are needed.
Maintain room quality and monitor cleanliness in guest rooms, storage areas, laundry, restrooms, and public areas.
Check V/R rooms to ensure they are vacant, clean, and ready, and check storage areas to ensure adequate housekeeping supplies.
Compile and report accurate guest-room status to the front office.
Assist with overseeing all housekeeping duties.
Conduct inventories of linen, supplies, and equipment; order and receive supplies to maintain adequate inventory levels.
Ensure quality services meet guest needs and enhance guest relations.
Prepare for brand audits, evaluate results, and collaborate with management and staff on necessary improvements to achieve satisfactory scores.
Perform other duties as assigned.