Full - Time Executive Housekeeper

Pathfinder Hospitality•Austin, TX

10d•$56,000 - $58,000

About The Position

Pathfinder Hospitality is hiring an Executive Housekeeper to lead its housekeeping operation and deliver Platinum Service to guests and associates. The role oversees cleanliness and guest-room readiness throughout guest rooms and public areas, while promoting a culture of accountability, pride, development, and exceptional service. The company encourages applicants who may be missing some skills or qualifications and offers training to people with the right attitude and desire to excel. The Executive Housekeeper leads and develops housekeeping staff, manages labor and supply needs, maintains quality and compliance standards, and works closely with Front Desk and Maintenance to support room readiness and guest needs. The position represents Pathfinder’s service culture to employees, guests, and colleagues. Compensation is $56,000–$58,000 per year.

Requirements

An eye for detail and the ability to maintain high standards and build those standards in others.
Demonstrated leadership experience, including leading teams, coaching people, and creating accountability.
Strong communication skills and ability to collaborate across departments.
Understanding of cleaning standards, hygiene regulations, and guest service expectations, or the drive and ability to learn them quickly.
Comfort with technology and operational systems, including scheduling tools, inventory tracking, and property management platforms.

Nice To Haves

Bilingual ability in English and Spanish is preferred.

Responsibilities

Recruit, train, schedule, and coach housekeeping staff, building a team culture focused on pride in work and employee growth.
Set and enforce Platinum Service standards across guest rooms and public areas through consistent inspections and accountability, supporting cleanliness scores and guest satisfaction.
Manage labor, supply, and linen budgets and proactively forecast operational needs.
Coordinate with Front Desk and Maintenance to support room readiness, VIP preparation, and prompt responses to guest needs.
Maintain rooms ready for quality-assurance review and ensure compliance with brand requirements, health and safety regulations, and internal standard operating procedures.
Represent Pathfinder’s sales and service culture to the team, guests, and colleagues, and ensure the team reflects that culture.