Assistant Executive Director

Great Lakes Mgmt Co • Plymouth, MN

4d • Onsite

About The Position

Great Lakes Management is seeking an Assistant Executive Director to support assisted living community operations in the East Metro. The position partners closely with the Executive Director to maintain smooth daily operations, regulatory compliance, employee engagement, financial accuracy, and a high-quality resident experience. The Assistant Executive Director is a key operational leader and a succession-ready role for potential future Executive Director opportunities.

The role supports residents and families, business office and financial functions, human resources and people operations, and regulatory oversight. It may act as Executive Director in the Executive Director’s absence, as assigned.

Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m. Salary range: $80,000–$85,000 per year. Location: East Metro.

Requirements

• At least two years of experience in senior living.
• Experience with HR functions, payroll, and business office operations.
• Strong financial and organizational skills.
• Demonstrated ability to lead, coach, and support team members.
• Excellent communication and problem-solving skills.
• Proficiency with Microsoft Office and ability to learn new systems.
• Experience working with an aging population.

Nice To Haves

• Bachelor’s degree preferred, or equivalent experience.
• Eldermark experience preferred.
• Licensed Assisted Living Director (LALD), or willingness to obtain the license.

Responsibilities

• Partner with the Executive Director to support daily community operations.
• Collaborate with department leaders to establish operational goals and maintain accountability.
• Serve as a visible, supportive leader to staff and residents.
• Act as Executive Director in the Executive Director’s absence, as assigned.
• Maintain an environment that promotes quality services, safety, and resident satisfaction.
• Engage regularly with residents and families to build trust and address concerns.
• Support resident move-ins, transitions, and service coordination.
• Facilitate resident and family conferences as needed.
• Ensure service delivery aligns with resident needs and regulatory standards.
• Oversee Business Office functions or perform those duties as needed.
• Review and process payroll, ensuring accuracy and compliance with company policies.
• Oversee resident billing for move-ins, room changes, move-outs, and leaves of absence.
• Monitor accounts receivable and support collection of resident balances.
• Review invoices, prepare bank deposits, and manage ACH payment processing.
• Assist with budget development, monitor expenses, and review monthly financial statements with the Executive Director.
• Support recruitment, onboarding, and orientation of new employees.
• Maintain accurate employee personnel records in compliance with federal, state, and company requirements.
• Ensure compliance with timekeeping, payroll, and labor regulations.
• Process employee changes, terminations, workers’ compensation documentation, evaluations, and training records.
• Support performance management, coaching, and corrective action processes.
• Monitor staffing levels and collaborate with leaders to address coverage needs.
• Promote employee engagement, retention, and professional development.
• Ensure compliance with state and federal assisted living regulations.
• Maintain knowledge of Housing with Services requirements and survey readiness.
• Partner with the Executive Director and Director of Nursing to address compliance concerns.
• Support accurate documentation and regulatory reporting.

Benefits

• Health insurance
• 401(k) match
• PTO
• Floating holidays
• Meals during shifts
• Professional development opportunities
• Supportive partnership with experienced leadership
• Long-term career growth, including development toward an Executive Director path

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level