Assistant District Manager
About The Position
The Seasonal Assistant District Manager (ADM) helps lead the business and develops practical business leadership experience, including understanding recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members assigned to approximately six or more stores and/or kiosk locations. It involves access to sensitive, highly confidential information and handling diverse matters requiring working knowledge of the business. This is a full-time seasonal role starting September 1, 2026, or earlier, with an anticipated end date of April 25, 2027. The position may possibly lead to year-round work.
Requirements
- Associate degree or equivalent related business experience.
- At least 2 years of previous management or supervisory experience.
- Passion for leading and inspiring others.
- Strong communication, interpersonal, organizational, and client service skills.
- Reliable transportation, insurance, and a driver’s license in good standing.
- Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
- Ability to work under pressure in a fast-paced environment.
Nice To Haves
- Coursework or study in management, tax preparation, and/or accounting.
- Tax knowledge.
- Proficiency with computer applications such as email, internet browsers, online time-tracking, Word, and Excel.
- Knowledge of accounting or tax preparation software.
- Entrepreneurial spirit and willingness to think outside the box to impact business results.
Responsibilities
- Manage multi-unit retail locations in the assigned district in partnership with the District Manager, strategically overseeing operations to maximize efficiency and increase revenue and profitability.
- Lead seasonal employee recruiting and interviewing, and drive tax education and team workflow, including the transition-to-hire process.
- Monitor employee performance for adherence to quality standards, deadlines, and procedures; correct errors or problems and partner with Human Resources on training, development, complaints, and employee relations issues.
- Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology, telecommunications, supplies, and facilities maintenance.
- Maintain relationships with property managers and landlords and work with the District Manager on necessary corrective actions.
- Build the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
- Resolve client complaints and answer questions about policies and procedures.
- Guide employees in handling difficult or complex problems and resolving escalated complaints or disputes.
- Monitor P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
- Meet assigned district goals, including revenue, cash control, and tax return count.
Benefits
- Training and development
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
