Assistant Dispatcher-OP-05

Maxim Crane Works • Phoenix, AZ

6d

About The Position

The Assistant Dispatcher gains training and hands-on experience across the full range of duties and responsibilities of the branch Dispatcher while following established company policies and procedures. The role assists the Dispatcher with coordinating, scheduling, and assigning labor and equipment, as well as administrative duties that help ensure equipment reaches customers in a timely manner. The Assistant Dispatcher may also perform the Dispatcher’s duties for short periods when needed.

Requirements

• High school diploma or GED.
• At least 3 years of prior experience as an equipment operator, driver, or in an administrative support role.
• Moderate communication skills, including the ability to understand simple instructions and correspondence, write simple correspondence, and present information effectively in one-on-one and small-group settings.
• Advanced attention to detail.
• Moderate PC skills, including proficiency with Microsoft applications, especially Word, Excel, and PowerPoint.
• Advanced ability to resolve problems and make sound decisions in high-pressure situations.
• Ability to multitask and meet deadlines.
• Ability to read and comprehend complex instructions, correspondence, and memos, and to present information effectively to employees.

Nice To Haves

• Associate or technical degree.
• Prior transportation and/or heavy equipment experience.

Responsibilities

• Prepare the daily activity spreadsheet by assigning cranes, trucks, and employees to jobs the day before.
• Process new hires and assist with maintaining the training database and badging.
• Evaluate, process, and transmit information, instructions, and permits.
• Monitor weather activity and determine how to proceed under weather-related regulations and policies.
• Prepare daily dispatch reports and determine schedules.
• Coordinate with billing to ensure rates and job tickets are submitted accurately and on time.
• Work with the Compliance Specialist to help ensure operations comply with DOT and other regulations.
• Assist in creating maps and direction charts to support compliance with applicable permit laws.
• Assist with dispatching labor and equipment and maintain communication with operators and drivers.
• Communicate with local unions in a timely manner to help fill and satisfy customer orders.
• Check that inspections have been completed and filed correctly, and refer discrepancies and service issues to service.
• Perform weekly spot checks of crane rigging stock and warehouse stock.
• Check that all items needed in the JDS are ready for the operator to perform the job.
• Review ELD compliance for cranes assigned to the branch.
• Step in for the Lead Dispatcher as requested, directed, or assigned.
• Perform other duties as assigned or required.

Benefits

• Medical, dental, and vision plans with day-one eligibility.
• Paid vacation.
• Paid holidays.
• Paid sick time.
• Paid parental leave.
• 401(k) plan with company match made every pay period.
• Life insurance.
• AD&D coverage.
• Flexible spending and health savings accounts.
• Wellness programs.
• Critical illness and accident plans.
• Short-term and long-term disability.
• Employee discounts.
• Opportunities to expand skills and knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED