Assistant Dispatcher-OP-05

Maxim Crane Works, LP•Phoenix, AZ

6d•Onsite

About The Position

The Assistant Dispatcher gains training and hands-on experience across the full scope of the branch Dispatcher’s duties, following established company policies and procedures. The role assists the Dispatcher with coordinating, scheduling, and assigning labor and equipment, as well as administrative work that helps ensure equipment reaches customers on time. The Assistant Dispatcher may occasionally perform the Dispatcher’s duties for short periods and may be asked to step in for the Lead Dispatcher. The position handles daily job planning and dispatch support, employee onboarding and training records, permits and dispatch information, weather monitoring, reporting and scheduling, billing coordination, regulatory compliance support, job maps and directions, communications with operators, drivers, and local unions, inspection and stock checks, and review of electronic logging device (ELD) compliance. The role is based in a typical office setting and includes the physical activities and lifting described in the posting.

Requirements

High school diploma or GED.
At least 3 years of prior experience as an equipment operator, driver, or in an administrative support role.
Moderate communication skills, including the ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively to employees one-on-one and in small groups.
Advanced attention to detail.
Moderate PC skills, including proficiency in Microsoft applications, especially Word, Excel, and PowerPoint.
Advanced ability to resolve problems and make sound decisions in high-pressure situations.
Ability to multitask and meet deadlines.
Ability to read and comprehend complex instructions, short correspondence, and memos; write simple correspondence; and effectively present information to employees one-on-one and in small groups.
Must be able to perform the physical demands described in the posting, including frequent walking, handling or feeling objects, kneeling, crouching or crawling, talking or hearing, pushing or pulling, reaching, bending or stooping, and occasional lifting or moving of up to 25 pounds.

Nice To Haves

Associate or technical degree.
Prior transportation and/or heavy equipment experience.

Responsibilities

Prepare daily activity spreadsheets by assigning cranes, trucks, and employees to jobs the day before.
Process new hires and assist with maintaining the training database and employee badging.
Evaluate, process, and transmit information, instructions, and permits.
Monitor weather activity and determine how to proceed in accordance with weather-related regulations and policies.
Prepare daily dispatch reports and determine schedules.
Coordinate with billing to ensure rates and job tickets are submitted accurately and on time.
Work with the Compliance Specialist to help ensure the company operates in accordance with DOT and other regulations.
Assist in creating maps and direction charts to support compliance with applicable permit laws.
Assist with dispatching labor and equipment and maintain communication with operators and drivers.
Communicate with local unions in a timely manner to ensure customer orders are filled.
Check that inspections are completed and correctly filed, and refer discrepancies and service issues to service.
Perform weekly spot checks of crane rigging stock and warehouse stock.
Check that all items listed in the JDS are ready for the operator to perform the job.
Review ELD compliance for cranes assigned to the branch.
Step in for the Lead Dispatcher when requested, directed, or assigned.
Perform other duties as assigned or required.