Assistant Dispatcher

Parts Authority•Lorain, OH

About The Position

Parts Authority is a national distributor of automotive replacement parts, tools, equipment, and transmissions, founded in 1973 and headquartered in Long Island, New York. The company has more than 300 locations and is seeking an Assistant Dispatcher to join its fast-paced work environment. The role helps schedule driver routes and ensure deliveries are accurate and on time, using the dispatch program to track orders and distribute delivery runs. The Assistant Dispatcher also supports the lead Dispatcher, drivers, Parts Pullers, and customers, and helps maintain workplace safety.

Requirements

Must have 1–2 years of experience working as an assistant dispatcher or dispatcher.
Extensive knowledge of area roads.
Experience working with multiple drivers.

Nice To Haves

Prior experience working in an auto parts store is preferred.

Responsibilities

Use the dispatch program to track orders from other stores and set up and distribute delivery runs to drivers.
Support the lead Dispatcher in ensuring drivers count collected money and record delivery times on bills.
Work with Parts Pullers to help ensure deliveries go out correctly.
Work with drivers and verify they know the correct route.
Work with customers over the phone to update them on the status of their orders.
Assist drivers who have difficulty with routes or other aspects of the job.
Work well with customers.
Perform other duties as assigned.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.