Assistant Dispatcher

Maxim Crane Works, LP•Portland, OR

About The Position

The Assistant Dispatcher gains training and hands-on experience across the full range of duties and responsibilities of the branch Dispatcher while following established company policies and procedures. The role assists the Dispatcher with coordinating, scheduling, and assigning labor and equipment, along with administrative duties that help ensure equipment reaches customers in a timely manner. The Assistant Dispatcher may occasionally perform the Dispatcher’s duties for short periods.

Requirements

High school diploma or GED.
At least 3 years of prior experience as an equipment operator, driver, or in an administrative support role.
Moderate communication skills, including reading and comprehending simple instructions, short correspondence, and memos; writing simple correspondence; and presenting information effectively one-on-one and in small-group settings.
Advanced attention to detail.
Moderate PC skills, including proficiency with Microsoft applications, especially Word, Excel, and PowerPoint.
Advanced problem-solving ability and sound decision-making in high-pressure situations.
Ability to multitask at an expert level and meet deadlines.

Nice To Haves

Associate or technical degree.
Prior transportation and/or heavy equipment experience.

Responsibilities

Assign cranes, trucks, and employees to jobs the day before and prepare an accurate daily activity spreadsheet.
Process new hires and assist with maintaining the training database and badging.
Evaluate, process, and transmit information, instructions, and permits.
Monitor weather activity and determine how to proceed under weather-related regulations and policies.
Prepare daily dispatch reports and determine schedules.
Coordinate with billing to ensure rates and job tickets are submitted accurately and on time.
Work with the Compliance Specialist to help ensure operations comply with DOT and other regulations.
Assist in creating maps and direction charts to comply with applicable permit laws.
Assist with dispatching labor and equipment and maintain communication with operators and drivers.
Communicate with local unions in a timely manner to ensure customer orders are filled and satisfied.
Check that inspections have been completed and correctly filed, and refer discrepancies and service issues to service.
Conduct weekly spot checks of crane rigging stock and warehouse stock.
Check that all items needed in the JDS are ready for the operator to perform the job.
Review ELD compliance for cranes assigned to the branch.
Perform other duties as assigned or required.
Step in for the Lead Dispatcher as requested, directed, or assigned.