Assistant Dispatcher

Parts Authority•Lorain, OH

About The Position

Parts Authority is seeking an Assistant Dispatcher for a high-energy, fast-paced work environment. The Assistant Dispatcher helps schedule driver routes and ensure deliveries are accurate and on time. The role supports the lead Dispatcher, coordinates with drivers and Parts Pullers, and communicates with customers about order status. The position offers an hourly rate of $15.50.

Requirements

1–2 years of experience working as an assistant dispatcher or dispatcher.
Extensive knowledge of area roads.
Experience working with multiple drivers.

Nice To Haves

Prior experience working in an auto parts store.

Responsibilities

Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Support the lead Dispatcher in ensuring drivers count collected money and record delivery times on bills.
Work with Parts Pullers to help ensure deliveries go out correctly.
Work with drivers and verify that they know the correct route.
Contact customers by phone to update them on the status of their orders.
Assist drivers who have difficulty with routes or other aspects of the job.
Work well with customers.
Perform other duties as assigned.
Maintain and promote workplace safety.
Secure and transfer cash or other assets.