Assistant Director, Operations (Student Support Services)

School District of Philadelphia

About The Position

The Assistant Director, Operations oversees the day-to-day operations of the assigned office, focusing on productivity, accountability, and development measures. The position monitors and coordinates operational phases, establishes systems to track program charges and expenditures, and analyzes financial trends. For the Office of Prevention and Intervention’s Support Team for Educational Partnership (STEP), the Assistant Director oversees program operations and regulatory compliance, coordinates with city agencies and community providers, trains staff and leadership, supports the Electronic Health Record, manages agreements and contracts, and collects and interprets program data. The position also collaborates on talent acquisition, hiring, and onboarding. The role is in the School District of Philadelphia’s Prevention & Intervention Department and is not represented by a union.

Requirements

Master’s degree from an accredited college or university and six years of full-time, paid professional administrative experience involving operational phases, particularly fiscal and data management, including spreadsheet applications and databases; at least three years must be in a supervisory or administrative capacity; OR
Bachelor’s degree from an accredited college or university and eight years of full-time, paid professional administrative experience involving operational phases, particularly fiscal and data management, including spreadsheet applications and databases; at least four years must be in a supervisory or administrative capacity; OR
An equivalent combination of training and experience deemed acceptable by the Office of Talent.
Knowledge of effective program planning, design, and administration methods and techniques.
Knowledge of current methods, processes, and techniques for implementing program initiatives.
Knowledge of fiscal management policies and practices.
Knowledge of governmental mandates impacting education.
Knowledge of supervisory methods and techniques.
Knowledge of software applications used to maintain databases.
Ability to interpret relevant District and federal rules and regulations concerning program administration.
Ability to coordinate, implement, and monitor comprehensive, multifaceted programs.
Ability to guide and channel resources, ideas, and recommendations toward problem-solving and program refinement.
Ability to plan and direct program operations.
Ability to use a personal computer.
Ability to communicate effectively orally and in writing.
Ability to establish and maintain effective working relationships.

Responsibilities

Oversee staff activities, participate in planning departmental activities, and help develop timetables for achieving short- and long-term goals.
Manage budgets and resources, forecast needs, maintain fiscal awareness, and recommend modifications and improvements.
Oversee operations to support accountability, regulatory compliance, objective decision-making, and revenue maximization through fiscal and data analysis.
Assist project managers with developing and submitting resolutions and evaluations.
Help establish and support policies and procedures for evaluating and facilitating service agreements and limited contracts with vendors.
Develop and facilitate effective communication with stakeholders.
Provide technical support to grant managers in the assigned office.
Serve as a liaison to stakeholders.
Oversee and monitor STEP program operations.
Monitor compliance with Pennsylvania State Intensive Behavioral Health Services regulations and requirements and Community Behavioral Health provider and Intensive Behavioral Health Services regulations and requirements.
Work with DBHIDS, CBH, DHS, and the City of Philadelphia on STEP.
Train leadership, school staff, and STEP staff on program operational procedures.
Oversee implementation and training for the Electronic Health Record (EHR).
Prepare and submit contracts, Limited Contract Agreements (LCAs), and Memoranda of Understanding (MOUs).
Collect, provide, and interpret data on activities and services provided.
Collaborate with the Office of Talent on talent acquisition, hiring, and onboarding.
Collaborate with internal offices and external organizations as necessary.