Assistant Director of Student Services

Florida Atlantic University•Boca Raton, FL

2d•$66,000 - $70,000•Onsite

About The Position

The Schmidt College of Medicine at Florida Atlantic University is seeking an Assistant Director of Student Services in Boca Raton, Florida. The position manages a diverse portfolio of complex student programs, projects, and events by setting priorities, coordinating resources, and ensuring timely execution of initiatives that enhance student engagement, support student success, and enrich the medical student experience. The Assistant Director serves as the Director’s designee in their absence and supports departmental and university goals through planning, communication, program administration, and relationship-building with students, faculty, alumni, and community partners. The role supports the administration, implementation, assessment, and improvement of student affairs programs; coordinates student events and ceremonies; develops student communications; supports alumni mentoring and engagement; advises student organizations; and facilitates research, community engagement, and student development initiatives. It also provides backup support for residency application services and maintains confidential student records and documentation.

Requirements

Master’s degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience; or a bachelor’s degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience.
Ability to work collaboratively with all levels of faculty, staff, and students.
Exceptional verbal and written communication skills.
Proficiency in Microsoft Office programs such as Word, Outlook, PowerPoint, and Excel.
Exceptional customer service, organizational, and time management skills.

Nice To Haves

Master’s degree and three years of experience.
Progressively responsible senior-level administrative, operational, management, or related professional experience.
Experience in a higher education institution, medical school, or hospital.

Responsibilities

Assist student affairs leadership and faculty with administration, implementation, assessment, and continuous improvement of student affairs programs, including Career Advising, Parliament Learning Communities, the M1/M2 Shadowing Program, Gold Humanism Honor Society, Schwartz Rounds, and other initiatives.
Manage shadowing program operations, including participant assignments, experience tracking, feedback collection, and program evaluation.
Provide administrative and operational support for the Gold Humanism Honor Society and related student initiatives.
Support other Office of Student Affairs programs and initiatives as assigned.
Support administration, tracking, documentation, and secure record management of student cases within Maxient.
Coordinate, plan, and execute student programs, ceremonies, and special events, including orientations, White Coat Ceremony, honor society ceremonies, Research & Scholarship Day, Match Day, Commencement, recognition events, and community engagement programs.
Oversee event timelines, agendas, programs, speakers, communications, scripting, logistics, vendors, and operations.
Collaborate with Communications, Educational Affairs, Development, faculty, alumni, students, and external partners on event execution.
Assist with administration of donor-funded student programs and related events.
Develop and maintain Office of Student Affairs communications, including website and social media content, marketing materials, event promotion, student messaging, and communication strategies, in coordination with the Communications Department.
Assist with developing, implementing, expanding, and promoting alumni mentoring, networking, and engagement programs.
Serve as a liaison among alumni, students, faculty, and institutional partners to support mentoring and engagement initiatives.
Advise class councils, student interest groups, and student organizations in accordance with university policies and procedures.
Guide and support student organization operations, planning, and activities.
Collaborate with the College of Medicine Research Department and Research Director to support Medical Student Research Day, research symposia, and other student research initiatives.
Coordinate student apparel, promotional items, and merchandise orders.
Liaise among Career Advisors, student leaders, affiliate faculty, community physicians, clinical partners, and other stakeholders to support student development, experiential learning, and community engagement.
Collaborate with the Community Engagement Office on student-led projects, service activities, and community partnerships.
Provide backup support for VSLO, Alumni Credentialing Support, ERAS, and other residency application services, including academic standing verification, documentation collection and review, data verification, and confidential record handling.

Benefits

Medical insurance, including PPO/HMO plans.
Dental insurance.
Vision insurance.
Life insurance.
Flexible Spending plans.
Employee Assistance Program.
State retirement options, including tax-deferred annuities and Roth 403(b) plans.
Public Service Loan Forgiveness program for state employees.
Sick Leave Pool Program.
Paid vacation and sick leave for eligible employees, one personal day, nine paid holidays, and paid winter break at the President’s discretion.
Paid Community Engagement Volunteer Service Day.
Employee Educational Scholarship Program tuition assistance for eligible staff and faculty after six months of full-time employment; eligibility rules apply, and the program may extend to spouses and dependent children for in-unit faculty.