Director of Student Services

Copiah Lincoln Community College • Mendenhall, MS

1d

About The Position

The Director of Student Services is responsible for admissions, business office, and student activities programs at the Natchez Campus and Simpson County Center. The role supervises and directs student services staff, supports employee orientation, implements university and department policies, conducts performance evaluations, and handles discipline or termination as needed under college policy.

The Director oversees student services operations, including the business office, bookstore, admissions office, campus security and building safety, campus clubs and organizations, disability services, student advising, and eLearning programs and services. The role prepares and administers Student Services budgets; assists with student recruitment; oversees registration; maintains student records in accordance with legal requirements; evaluates transcripts; communicates adds, drops, and withdrawals to instructors; and supports veterans’ enrollment certification and related benefits coordination.

Additional responsibilities include handling excessive-absence appeals for the academic program at the Simpson County Center, evaluating student records for graduation eligibility, developing and implementing annual assessment plans, and compiling results for the College’s Annual Assessment Report. Other duties may be assigned. The position works in an office setting with moderate noise and includes the physical demands described in the announcement.

Requirements

• Master’s degree.
• Five years of post-secondary work experience.
• Electronic Student Information System (SIS) experience.
• Excellent decision-making skills.
• Ability to work well under pressure.
• Ability to prioritize, plan work activities, and manage time effectively to meet multiple deadlines.
• Ability to work collaboratively and collectively to achieve goals.
• Advanced analytical and organizational skills, including accuracy and attention to detail.
• Effective oral and written communication skills.
• Proficiency with Microsoft Office products.

Nice To Haves

• Previous admissions office experience.
• Previous counseling experience.
• Experience working with Alliant/Websmart software.
• Experience managing student information and FERPA-protected files.
• Supervisory experience.

Responsibilities

• Supervise implementation of the student services program.
• Supervise the business office, bookstore, and admissions office.
• Supervise campus security and building safety.
• Supervise campus clubs and organizations.
• Ensure disability services are available for students.
• Advise students and/or assign student advisors.
• Supervise eLearning programs and services.
• Prepare and administer budgets for Student Services areas.
• Assist, as assigned, with recruiting new students.
• Provide general supervision of registration.
• Establish and maintain student records for the Simpson County Center and follow legal guidelines when releasing student information.
• Receive and evaluate transcripts from other institutions.
• Notify instructors of student adds, drops, and withdrawals.
• Assist the Director of Veterans Services with enrollment certification for eligible veterans and act as a liaison concerning veterans’ program benefits.
• Handle excessive-absence appeals for the academic program at the Simpson County Center.
• Evaluate student records for graduation eligibility.
• Develop and implement annual assessment plans and compile data and results for the College’s Annual Assessment Report.
• Supervise and direct student services staff, facilitate orientation for new employees in the area, implement policies, conduct performance evaluations, and handle discipline or termination as needed in accordance with college policy.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director