Assistant Director of Visits, Presidential Administration

Arizona State University•Tempe, AZ

11d•Onsite

About The Position

The Assistant Director of Visits in the Office of the President provides strategic leadership, planning, and execution of high-profile visits and presidential engagements on behalf of Arizona State University. The position ensures that official visits reflect the university’s stature, advance strategic priorities, and uphold high standards of protocol and diplomacy. It oversees the full lifecycle of complex visits, from concept through execution and post-visit evaluation, and provides high-level scheduling, cross-coverage, and operational support to ensure continuity within the Office of the President. The role operates in a fast-paced, high-visibility environment and requires exceptional judgment, discretion, and coordination across internal and external stakeholders. The position directs official presidential visits, aligns engagements with university priorities and executive objectives, and manages logistics such as itineraries, venues, transportation, security considerations, hospitality, and briefing materials. It serves as the primary contact for visiting dignitaries and their teams, maintains visit records, and conducts post-visit evaluations and reporting. The Assistant Director also supports presidential scheduling, advises on protocol and diplomatic practices, collaborates with university and external partners, and handles sensitive issues with precision and discretion. This is a full-time, on-site position at Arizona State University’s Tempe campus. The salary range is $70,000–$75,000 per year, depending on experience. The position requires a bachelor’s degree and five years of relevant experience, or an equivalent combination of experience and training. ASU conducts pre-employment screening, including a criminal background check; a fingerprint check is not required.

Requirements

Bachelor’s degree and five years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and training.
Ability to exercise discretion, diplomacy, and sound judgment in high-stakes environments.
Strong project and time-management skills, including the ability to manage multiple complex projects, deadlines, and competing priorities.
Exceptional written and verbal communication skills across diverse audiences, including executive leadership.
Ability to build and maintain strong internal and external partnerships.
Strong attention to detail, adaptability, and problem-solving skills.
Knowledge of protocol, etiquette, diplomacy, and institutional practices.
Ability to manage confidential information with discretion.
Proficiency with standard office and scheduling software.

Nice To Haves

At least five years of progressively responsible experience in event management, executive scheduling, protocol, or related fields.
Demonstrated experience managing high-profile visits and events and collaborating with senior executives or dignitaries.
Experience in higher education, government, or international relations.
Formal training or certification in protocol and diplomatic practices.
Experience supporting a CEO, president, elected official, dignitary, or senior executive in a complex organization.
Familiarity with project management tools and systems.
Knowledge of university systems, policies, and governance structures.
Demonstrated experience managing large-scale, multi-stakeholder initiatives.
Experience working with rapidly shifting priorities and emerging technologies.
Ability to lead through influence and collaboration across organizational boundaries.
Proficiency with Microsoft Office Suite and Google Workspace.

Responsibilities

Direct and manage official presidential visits, aligning them with university priorities, advancement goals, and executive leadership objectives.
Ensure engagements reflect the dignity, reputation, and strategic messaging of the Office of the President.
Provide high-level presidential scheduling, cross-coverage, and operational support to maintain continuity in the Office of the President.
Develop and maintain a scheduling system that prioritizes requests and optimizes the President’s time and institutional impact.
Assist the executive director and director in managing the President’s complex schedule and resolving scheduling conflicts.
Coordinate briefing materials and logistics, and finalize engagement details to ensure the President is supported and informed.
Oversee visit logistics, including itinerary development, venue coordination, transportation, security considerations, and hospitality.
Distribute briefing materials to visiting delegations and ASU participants.
Maintain a database of past, current, and prospective visits and events.
Serve as the primary contact for visiting dignitaries and their teams before, during, and after engagements.
Conduct post-visit evaluations and prepare summary reports for the President.
Advise on protocol, etiquette, and diplomatic conventions, and ensure compliance with established standards.
Build relationships with domestic and international partners and collaborate with university leaders, academic units, advancement teams, external organizations, communications, security, facilities, and administrative teams.
Provide cross-coverage and operational support during peak periods or staff absences.
Manage multiple high-priority projects and resolve sensitive, urgent, and confidential issues with sound judgment and discretion.
Ensure visits and calendar commitments are executed accurately, precisely, and with attention to detail.