Assistant Director of Visits, Presidential Administration

Arizona State University•Tempe, AZ
•$70,000 - $75,000•Onsite

About The Position

The Assistant Director of Visits in Arizona State University's Office of the President provides strategic leadership, planning, and execution for high-profile visits and presidential engagements. The role ensures official visits reflect the university’s stature, advance strategic priorities, and uphold high standards of protocol and diplomacy. The Assistant Director oversees complex visits from concept through execution and post-visit evaluation, while also providing high-level scheduling, coordination, cross-coverage, and operational support for continuity within the Office of the President. The position works in a fast-paced, high-visibility environment and calls for exceptional judgment, discretion, and coordination across internal and external stakeholders. This position is based on-site at ASU’s Tempe campus. It involves regular use of standard office equipment in an environmentally controlled office setting, with extended periods of sitting and computer use, as well as standing and walking moderate distances. Driving is not required.

Requirements

  • Bachelor’s degree and five years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
  • At least five years of progressively responsible experience in event management, executive scheduling, protocol, or related fields.
  • Demonstrated experience managing high-profile visits and events and collaborating with senior executives or dignitaries.
  • Ability to manage complex schedules and competing priorities in a high-volume environment.
  • Strong organizational, analytical, and critical-thinking skills.
  • Excellent interpersonal, written, and verbal communication skills.
  • Proficiency with standard office and scheduling software, such as Microsoft Office Suite and Google Workspace.
  • Ability to manage confidential information with discretion.
  • Ability to lead through influence and collaborate across organizational boundaries.

Nice To Haves

  • Experience in higher education, government, or international relations.
  • Formal training or certification in protocol and diplomatic practices.
  • Experience supporting a CEO, president, elected official, dignitary, or senior executive in a complex organization.
  • Familiarity with project management tools and systems.
  • Knowledge of university systems, policies, and governance structures.
  • Demonstrated experience managing large-scale, multi-stakeholder initiatives.
  • Experience working in environments with rapidly shifting priorities and emerging technologies.

Responsibilities

  • Direct and manage official presidential visits, aligning them with university priorities, advancement goals, and executive leadership objectives.
  • Provide high-level presidential scheduling, coordination, cross-coverage, and operational support to ensure continuity in the Office of the President.
  • Develop and maintain a comprehensive scheduling system that prioritizes requests and optimizes the President’s time and institutional impact.
  • Assist the executive director and director with complex schedule management and solutions to scheduling conflicts.
  • Coordinate briefing materials and logistics, and finalize engagement details to support and inform the President.
  • Oversee end-to-end visit logistics, including itinerary development, venue coordination, transportation, security considerations, and hospitality.
  • Distribute detailed briefing materials to visiting delegations and ASU participants.
  • Maintain a database of past, current, and prospective visits and events.
  • Serve as the primary contact for visiting dignitaries and their teams before, during, and after engagements.
  • Conduct post-visit evaluations and prepare summary reports for the President.
  • Advise on protocol, etiquette, diplomatic conventions, and appropriate practices, ensuring compliance with established standards.
  • Build relationships with domestic and international partners in a professional and respectful manner.
  • Coordinate complex visits with university leadership, academic units, advancement teams, and external organizations.
  • Collaborate with communications, security, facilities, and administrative teams to ensure seamless execution.
  • Provide cross-coverage and operational support during peak periods or staff absences.
  • Manage multiple high-priority projects and resolve sensitive, urgent, and confidential issues with judgment and discretion.
  • Ensure visits are executed precisely and adaptively, with attention to detail, accuracy, follow-through, and reliable execution of calendar commitments.

Benefits

  • ASU offers a comprehensive benefits package; details are available through the ASU Compensation Estimator.
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