Assistant Director of Security and Safety
About The Position
Assists with directing and managing Security & Safety Services, including Convention Services, while ensuring compliance with federal, state, local, and company policies and procedures. Participates in customer planning meetings to promote special-event security and recommend additional security and hotel services. Coordinates VIP and dignitary visits, liaises with government agencies and Group Corporate Security as appropriate, and monitors group and special-event activity to help maintain a safe environment for employees and guests. Monitors vendors and outside companies operating within the facility to protect guests and assets.
Requirements
- Bachelor's degree in a related field or equivalent experience, or five years of Safety and Security Administration experience.
- Knowledge of NFPA regulations and OSHA standards.
- Valid driver's license and satisfactory driving record.
- CPR/AED certification, or ability to obtain certification within 90 days of employment.
- Must be registered in accordance with state law; applicable timelines and requirements vary by state.
Responsibilities
- Participate in customer planning meetings to promote special-event security and recommend additional security and hotel services.
- Inspect location-provided security services and interact with on-site meeting planners to promote satisfaction and safe enjoyment of the facility.
- Coordinate VIP and dignitary visits; liaise with government agencies and Group Corporate Security as appropriate; and monitor group and special-event activity.
- Monitor vendors and outside companies operating within the facility to support guest safety and asset protection.
- Assist in developing loss-prevention and safety programs by analyzing available data, advising management on preventive measures, and making recommendations.
- Determine the materials, supplies, machinery, equipment, tools, or merchandise to be used, purchased, stocked, or sold.
- Assist with departmental budget preparation and implementation, cost controls, and monitoring payroll accuracy.
- Develop and maintain programs to reduce location losses and procedures to secure the property and its assets.
- Assist in responding to and resolving guest issues received directly or through Guest Relations.
- Control the flow and distribution of materials, merchandise, and supplies.
- Promote participation in property safety-related programs.
- Conduct mandatory training for Safety Service agents and maintain documentation required by state and federal mandates.
- Establish standards, oversee training, and schedule Special Event Security Officers and Badge Checkers to meet customer and location needs.
- Mentor and develop direct reports to support succession and future opportunities.
- Interview, select, and train employees.
- Appraise employee productivity and efficiency and recommend promotions or other status changes.
- Apportion work to employees and determine the techniques to use.
Benefits
- Training and development opportunities
- Recognition
- A work environment focused on holistic well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
