Assistant Director of Safety & Security

Legends Global • Houston, TX

3d • Onsite

About The Position

Legends Global is hiring an Assistant Director of Safety & Security at Reliant Park in Houston, Texas. The role supports the Director in coordinating day-to-day safety and security operations across the facility and provides operational direction to in-house security and safety personnel during daily operations and events. Reliant Park includes Reliant Center, Reliant Stadium, Reliant Astrodome, and Reliant Arena.

The Assistant Director helps oversee physical security systems, access and badging, staffing and training, security protocols, emergency preparedness, incident reporting, investigations, vendor and contract administration, budgeting, regulatory compliance, event vulnerability assessments, and coordination with public safety partners. The role also assumes functional and department leadership when the Director is absent, including supervision and performance management of subordinate personnel.

The position involves work inside and outside the facility, standing for long hours during events, and working extended or irregular hours, including nights, weekends, and holidays. A valid U.S. motor vehicle operator’s license is required. Applicants should submit a recent resume, cover letter, and salary requirements. Legends Global is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, individuals with disabilities, and protected veterans.

Requirements

• Bachelor’s degree from an accredited four-year college or university in Security Management, Criminal Justice, or a related field.
• Five years of related facility management experience, preferably in a convention center, stadium, or arena.
• Five years of prior public safety experience in police or fire.
• Three years of supervisory experience preferred.
• Knowledge of public assembly facility management, security best practices, and contract management.
• Excellent communication, interpersonal, and organizational skills.
• Ability to anticipate problems and implement immediate corrective action.
• Considerable knowledge of security protocols, emergency management, safety regulations, and applicable federal, state, and local laws and regulations.
• Trained crowd manager and trained in all security search procedures.
• Ability to respond promptly and decisively to crowd control or crowd management situations during crises.
• Thorough knowledge of physical security systems, including CCTV, fire alarm systems, access control systems, and incident management systems.
• Ability to support management of subordinate supervisors in the Security and Safety departments.
• Ability to follow oral and written instructions and communicate effectively in oral and written form.
• Ability to organize and prioritize work to meet deadlines.
• Ability to work independently using sound judgment, initiative, and appropriate escalation to department and Park leadership.
• Ability to work in a fast-paced environment, identify issues, and develop practical solutions.
• Ability to work under pressure and stringent schedules while producing accurate results, and to remain flexible as situations change.
• Ability to operate a motor vehicle in the United States; a valid license is required.
• Ability to work inside and outside the building and tolerate some exposure to adverse conditions.
• Ability to move around the facility, stand for long periods during events, and talk and hear.

Nice To Haves

• Three years of supervisory experience.
• OSHA 30 certification.
• Experience with the Genetec Security Desk platform and security analytics platforms.

Responsibilities

• Assist the Director with coordinating day-to-day safety and security operations and provide operational direction to in-house personnel.
• Assist with oversight of on-site physical security systems, including camera systems, access control, and security software.
• Support administration of the badging system and review venue access requests under established procedures.
• Assist with hiring, training, scheduling, coaching, disciplining, and supervising Security and Safety staff.
• Develop, implement, and update security protocols and procedures, and monitor compliance with department policies and Safety Act standards.
• Maintain knowledge of current security and safety practices, monitoring protocols, and social media monitoring protocols.
• Support relationships with government entities and public safety partners, including Police, Fire, EMS, FBI, and the Fusion Center.
• Coordinate emergency response procedures with City and County officials and support liaison activities with police and first responders.
• Help improve the facility’s loss prevention program and compile accident and incident statistics with the legal department.
• Work with internal service partners to provide security and safety standards and monitor and assess event vulnerabilities.
• Support emergency storm team readiness by maintaining protocols, assignments, and readiness tasks.
• Assist in leading security tabletop exercises and training for Reliant Park and its partners.
• Coordinate with Marketing regarding media entry before, during, or immediately after events.
• Assist with administration of 24-hour security services contracts and third-party safety inspections.
• Research, review, and recommend security planning equipment, materials, and supplies.
• Assist with department budgets, forecasts, and expense estimates.
• Maintain a positive public image and positive relations with patrons and staff.
• Support compliance with local, state, and federal safety guidelines, laws, and ordinances, and administer corporate Safety Programs for staff and contractors.
• Ensure the Safety and Compliance Manager participates in the Contractor Safety Program, including annual briefings and safety meetings.
• Review schedules and assign tasks to Security and Safety Teams in coordination with leadership and the Director.
• Prepare monthly event activity reports for the Director, General Manager, and Assistant General Manager.
• Review 24/7 investigative reports for accuracy, grammar, and relevance.
• Support contract and agreement negotiations with suppliers for facility activities and services.
• Conduct misconduct investigations as directed by the Director.
• Help ensure compliance with codes, laws, ordinances, policies, procedures, risk management practices, safety precautions, rules, regulations, and emergency procedures.
• Recommend methods and technology to improve the Security and Safety departments.
• Carry out delegated supervisory responsibilities, including assisting with interviews, hiring, training, work assignment, performance evaluation, complaint handling, and problem resolution.
• Assume functional supervision of Securitas Armed Guards and/or assigned local law enforcement in the Director’s absence.
• Act as Director of the Safety & Security Department when the Director is absent.
• Train, counsel, coach, and discipline subordinates and complete subordinate performance reviews as needed.
• Serve as Manager on Duty as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior