Assistant Director of Nursing - RN or LPN

The Waters•City of Pewaukee, WI

About The Position

The Assistant Director of Health and Wellbeing plans, organizes, and coordinates the nursing process to provide excellent resident care based on The Waters Way of service, presence, and partnership. Through clinical and operational immersion, this role builds upon the RN role to enhance resident outcomes, ensure appropriate care, complete assessments, modify care plans, and conduct internal audits for regulatory compliance. The position contributes to daily problem solving as resident and team-member needs arise and serves as a key point of contact for residents’ families and physicians. The role provides direct management and daily guidance to Resident Assistants and the interdisciplinary care team, supports resident-centered care and team development, and assists with hiring, onboarding, retention, coaching, evaluations, and disciplinary action in collaboration with the Director of Health and Wellbeing. It also maintains a customized caseload and clinical presence, responds to urgent situations, supports compliance and safety practices, and may take on-call responsibility according to a defined schedule.

Requirements

  • Graduate of an accredited school of nursing.
  • Current license in good standing as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the state where the community is located.
  • At least two years of general nursing experience.
  • Knowledge of applicable state and federal regulations, including the Home Care Bill of Rights as it applies to the community’s nursing practice.
  • Knowledge of accurate medication administration and treatment performance.
  • Excellent basic nursing care skills and advanced care ability within the scope of practice set by the Nurse Practice Act and Nursing Code of Ethics.
  • Proficiency with Microsoft Office and electronic medical records, and ability to learn new technology.
  • Compassion for and commitment to hospitality, service, excellence, and elderly care.
  • Excellent listening, verbal, and written communication in English.
  • Commitment to innovation and attention to detail.
  • Leadership, good judgment, and dependability.
  • Ability to coach, delegate, and supervise healthcare team members in nursing procedures and processes, with a focus on safety and competence.
  • Ability to prioritize tasks and define and resolve problems.
  • Ability to function as a primary caregiver and perform duties of unlicensed team members.
  • Ability to set appropriate boundaries with residents and families while remaining approachable and empathetic.
  • Ability to travel to other communities within the Metro area and work untraditional hours.

Nice To Haves

  • Geriatric nursing experience.
  • Supervisory and leadership experience.
  • Willingness to learn advanced therapies for memory care and integrative nursing therapies.

Responsibilities

  • Manage resident care, including assessments, symptom management, crisis intervention, and family intervention.
  • Directly manage community Resident Assistants and guide the interdisciplinary care team in applying The Waters Way, health and wellbeing workflows, supporting technology, integrative nursing principles, and training.
  • Lead shift planning and implementation of strategies at the point of care; model workflows that support person-centered relationship care and oversee daily team schedules.
  • Evaluate bedside resident handoffs to improve transitions of care.
  • Assist with hiring, onboarding, and retention of Resident Assistants; provide performance coaching, evaluations, and disciplinary action in collaboration with the Director of Health and Wellbeing.
  • Participate with other health care providers in developing and modifying resident care plans.
  • Model healthy personal behaviors and coach care teams toward resident and team-member Thrive experiences.
  • Immediately investigate and report suspected resident abuse or neglect according to defined procedures.
  • Assist with audits of nursing practices for compliance with state and federal regulations and help guide community policies and procedures to meet standards of care.
  • Work with the Director of Health and Wellbeing or Home Care Manager to address team-member training gaps and challenges.
  • Identify practice safety gaps in medication administration and documentation, treatments, physician orders, resident assessments, service plans, care plans, and best practices.
  • Maintain a customized caseload and clinical presence to support integrative nursing modalities and evidence-based methods that reflect residents’ individual needs.
  • Follow HIPAA policies and procedures to protect resident privacy.
  • Respond immediately to unexpected or emergency situations, including resident emergency-response calls, security issues, and falls.
  • Assist with fall logs and MAARC documentation under the direction and delegation of the Director of Health and Wellbeing and Executive Director.
  • Attend required meetings, in-services, and conferences.
  • Be available for occasional phone consultations when clinical needs arise.
  • Complete training programs by assigned due dates.
  • Take on-call responsibility according to the defined schedule.
  • Perform other duties as assigned.
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