About The Position

The Assistant Director of Health and Wellbeing plans, organizes, and coordinates nursing processes to provide residents with excellent care based on The Waters Way of service, presence, and partnership. Through clinical and operational involvement, this role enhances resident outcomes, ensures appropriate care, completes assessments, modifies care plans, and conducts internal audits for regulatory compliance. The Assistant Director is involved in daily problem solving as resident and team member needs arise and serves as a key contact for resident family members and physicians. The role provides direct management and daily guidance to Resident Assistants and the interdisciplinary care team, supports person-centered relationship care, and helps ensure safe, effective care practices. It includes supervisory duties, participation in care planning, compliance auditing, emergency response, training, and occasional on-call responsibility. The position requires a nursing license as an RN or LPN and at least two years of general nursing experience.

Requirements

  • Graduate of an accredited school of nursing.
  • Licensed in good standing as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the state where the community is located.
  • Minimum of two years of general nursing experience.
  • Knowledge of applicable state and federal regulations, including the Home Care Bill of Rights as it applies to the community's nursing practice.
  • Knowledge of and accuracy in medication administration and performance of treatments.
  • Excellent basic nursing care skills and advanced care ability within the scope of practice under the Nurse Practice Act and Nursing Code of Ethics.
  • Proficiency with Microsoft Office and electronic medical records, and ability to learn new technology.
  • Compassion for and commitment to hospitality, service, and excellence in elderly care.
  • Excellent listening, verbal, and written communication in English.
  • Commitment to innovation while remaining detail-oriented.
  • Demonstrated leadership, good judgment, and dependability.
  • Ability to coach, delegate, and supervise healthcare team members in nursing procedures and processes with a focus on safety and competence.
  • Ability to prioritize tasks and define and resolve problems.
  • Ability to function as a primary caregiver and perform duties of unlicensed team members.
  • Ability to set appropriate boundaries with residents and their families while remaining approachable and empathetic.
  • Ability to travel to other communities within the Metro area and work untraditional hours.

Nice To Haves

  • Geriatric nursing experience.
  • Supervisory and leadership experience.
  • Knowledge of and willingness to learn advanced therapies for memory care and integrative nursing therapies.

Responsibilities

  • Manage resident care, including assessments, symptom management, crisis intervention, and family intervention.
  • Directly manage community Resident Assistants and guide the interdisciplinary care team in implementing The Waters Way, health and wellbeing workflows, supporting technology, integrative nursing principles, and training.
  • Lead shift planning and model point-of-care workflows that support person-centered relationship care; oversee daily team work schedules and evaluate bedside resident handoffs.
  • Assist with hiring, onboarding, retention, and performance coaching of Resident Assistants in collaboration with the Director of Health and Wellbeing; deliver performance evaluations and disciplinary action.
  • Participate with other health care providers in developing and modifying resident care plans.
  • Model healthy personal behaviors and coach care teams toward positive resident and team member experiences.
  • Immediately investigate and report suspected resident abuse or neglect according to defined procedures.
  • Assist with auditing nursing practices for compliance with applicable state and federal regulations and guide community policies and procedures to ensure standards of care are met.
  • Coordinate with the Director of Health and Wellbeing or Home Care Manager regarding team member training gaps and challenges.
  • Identify practice safety gaps involving medication and treatment administration and documentation, physician orders, resident assessments, service and care plan development, and best practices.
  • Maintain a customized caseload and clinical presence to support integrative nursing modalities and evidence-based methods that reflect The Waters experience.
  • Follow HIPAA policies and procedures to protect resident privacy.
  • Respond immediately to unexpected or emergency situations, including resident emergency response calls, security issues, and falls.
  • Assist with fall logs and MAARC documentation under the direction and delegation of the Director of Health and Wellbeing and Executive Director.
  • Attend required meetings, in-services, and conferences; complete assigned training by the due dates.
  • Be available for occasional phone consultations when clinical needs arise.
  • Take on-call responsibility according to the defined schedule.
  • Perform other duties as assigned.
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