Housekeeping Manager

HHS, LLC•Bluffton, SC
•Remote

About The Position

The Assistant Director of Housekeeping helps lead a goal-oriented resort housekeeping department and builds an effective, productive, and rewarding team environment. Working with the team, this role creates a clean and comfortable environment for guests. No prior housekeeping experience is required; a willingness to learn is essential. The company describes this position as a development opportunity, with assistant directors typically promoted within two years.

Requirements

  • At least 2 years of hospitality management or relevant experience.
  • High school diploma or GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry.
  • Ability to work a flexible schedule that may include nights, weekends, and holidays.
  • Computer experience with word processing, spreadsheets, and various software.
  • Willingness to relocate for promotion opportunities.
  • Interpersonal skills to interact with individuals at all levels of the organization.
  • Effective written, spoken, and non-verbal communication.
  • Service-oriented approach focused on exceeding expectations.
  • Positive and professional demeanor.
  • Ability to make sound decisions and judgments quickly.
  • Self-motivation and ability to prioritize projects and needs effectively.
  • Willingness to support the team where needed to achieve outcomes.
  • Integrity, respect, and discretion in business dealings.
  • Attention to detail and ability to manage tasks effectively in a fast-paced environment.

Nice To Haves

  • Experience in the hospitality industry.
  • Proficiency in languages other than English, especially Spanish.

Responsibilities

  • Remain open-minded and learn from the manager and team members.
  • Provide leadership that fosters team morale, passion, quality, and respect.
  • Lead and manage team member training, development, assignments, and schedules.
  • Conduct daily inspections and assessments, and coach and counsel team members.
  • Recruit team members who reflect company values and help create a positive work environment that supports retention.
  • Communicate with resort and company leadership to set expectations and achieve goals.
  • Analyze data and make adjustments to meet facility, budget, and compliance goals.

Benefits

  • Paid time off, including vacation and sick leave.
  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Employee assistance program (EAP).
  • Career development and ongoing training.
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