About The Position

Carnegie Mellon University’s Temporary Employment Services (TES) is hiring a temporary Assistant Director of Financial Aid to support peak financial aid processing. The role requires experience with federal, state, and institutional financial aid programs and provides hands-on experience in a collaborative university environment. The position focuses on processing and verification, case management, award administration, regulatory compliance, and improving administrative processes for students. The successful candidate will work with internal and external partners with integrity and support the university’s mission. Applicants must be legally authorized to work in the United States; Carnegie Mellon will not sponsor an employment visa for this opportunity. Applicants must successfully complete a background check. The position is based in Pittsburgh, Pennsylvania, and is full-time and temporary. It is hourly. Carnegie Mellon describes eligible-employee benefits including medical, prescription, dental, and vision insurance; retirement savings with employer contributions; tuition benefits; paid time off and observed holidays; life and accidental death and disability insurance; a free Pittsburgh Regional Transit bus pass; Family Concierge Team access for childcare needs; and fitness center access.

Requirements

  • Bachelor’s degree in higher education administration or a related field, or an equivalent combination of education and experience.
  • Prior higher education experience.
  • Strong understanding of Title IV regulations and FM/IM methodologies.
  • Analytical problem-solving skills and ability to work independently in a fast-paced environment.
  • Successful completion of a background check.
  • Currently legally authorized to work in the United States; employment visa sponsorship is not available.

Nice To Haves

  • Master’s degree.
  • Background in financial aid file review and verification.
  • Proficiency with PowerFAIDS.
  • Familiarity with federal databases including COD, NSLDS, and CPS/SAIG.

Responsibilities

  • Review federal and institutional applications, validate tax records, and perform federal verification in compliance with Department of Education regulations and university policies.
  • Evaluate complex special-circumstances appeals and manage individual undergraduate and graduate financial aid cases accurately.
  • Set up and monitor endowed and need-based awards in PowerFAIDS.
  • Lead Return to Title IV (R2T4) procedures and coordinate outside scholarship processing.
  • Maintain Title IV regulatory compliance.
  • Run Federal Community Service hiring and payroll.
  • Partner with academic departments on departmental awards through Oracle Grants Management.
  • Identify and implement streamlined processes to improve efficiency and remove administrative roadblocks for students.

Benefits

  • Comprehensive medical, prescription, dental, and vision insurance for benefits-eligible employees.
  • Retirement savings program with employer contributions.
  • Tuition benefits.
  • Paid time off and observed holidays.
  • Life and accidental death and disability insurance.
  • Free Pittsburgh Regional Transit bus pass.
  • Access to the Family Concierge Team for childcare needs.
  • Fitness center access.
  • On-the-job training and applied experience in financial and administrative operations.
  • Potential for long-term career growth within the university community.
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