Assistant Director of Financial Aid

Tufts University•Medford, MA
•Hybrid

About The Position

The Assistant Director of Financial Aid administers financial aid for an assigned caseload of undergraduate applicants and students at Tufts University. The position supports students and families through the application process, determines eligibility, performs federal and institutional need analyses, and awards aid in compliance with federal, state, and institutional regulations. It provides personalized financial aid counseling and conducts presentations for prospective and enrolled students. The Assistant Director also participates in outreach and recruitment activities, collaborates with academic advisors, student affairs, and other departments to support student success, retention, and degree completion, and manages other programs or duties as assigned. The position is hybrid, with an expectation of working on campus 2–3 days per week.

Requirements

  • Bachelor's degree.
  • Two years of experience in financial aid, student support, or college access programs.
  • Excellent written and verbal communication skills, including the ability to interact effectively with diverse student populations and their families.
  • Familiarity with financial aid management software and systems.

Responsibilities

  • Administer all aspects of financial aid for an assigned caseload of undergraduate applicants and students.
  • Review financial aid applications, perform federal and institutional need analyses, and award all sources of aid.
  • Provide personalized financial aid counseling to students and their families.
  • Conduct financial aid presentations for prospective and enrolled students.
  • Participate in recruitment events and other outreach activities to promote financial aid programs and opportunities.
  • Stay current on changes in financial aid regulations and ensure compliance with federal, state, and institutional requirements.
  • Collaborate with academic advisors, student affairs, and other departments to support student success, retention, and degree completion.
  • Manage other programs and perform additional duties as assigned.
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