Director of Financial Aid

Ivy Tech Community College•Noblesville, IN

1d•$70,000 - $75,000

About The Position

Under the direction of the Executive Director of Campus Financial Aid Operations and the Vice Chancellor of Student Affairs, the Director of Financial Aid leads the financial aid and veterans affairs operation at the Hamilton County Ivy Tech Community College Campus. The role manages campus processes supporting students’ access to financial aid and veterans’ educational benefits, administers federal work-study, scholarships, and institutional aid, and coordinates financial aid outreach and review processes. The Director works with campus enrollment services and student success staff, as well as the Financial Aid and Veteran and Military Benefits processing hubs. The position’s responsibilities must be carried out in accordance with FERPA, applicable regulatory requirements, and professional standards. The Director receives primary supervision from the Executive Director of Campus Financial Aid Operations and on-campus matrix supervision from the Vice Chancellor of Student Affairs. The position supervises the Assistant Director of Financial Aid.

Requirements

Bachelor’s degree required.
Three or more years of experience administering financial aid programs.
Ability to build and maintain strong, authentic relationships.
Strong organizational skills and superior attention to detail.
Proven success simultaneously managing multiple projects and initiatives.
Ability to promote an inclusive environment reflecting the diversity and backgrounds of students and employees, where every individual feels respected and valued.

Nice To Haves

Master’s degree preferred.
Supervisory experience preferred.
NASFAA Professional Credentials or Certified Financial Aid Administrator (FAAC®) designation preferred.

Responsibilities

Lead campus efforts to help students file the FAFSA, resolve financial aid issues, complete verification, and reach paid status before classes begin.
Support veteran students with their educational benefits.
Administer and fully utilize the Federal Work-Study Program.
Administer scholarships and institutional aid, including the Ivy Tech Grant and Ivy Tech Scholarship, and organize campus scholarship committees.
Review emergency aid requests in conjunction with other campus offices.
Organize and serve on campus Satisfactory Academic Progress (SAP) appeals committees.
Manage the campus unusual and special circumstances review process.
Conduct financial aid outreach to current Ivy Tech students and prospective students in the local community.
Establish effective relationships with key campus personnel and work closely with campus enrollment services and student success staff.
Coordinate efforts with the Financial Aid and Veteran and Military Benefits processing hubs.
Supervise the Assistant Director of Financial Aid.
Perform other duties logically associated with the position as assigned.

Benefits

Multiple medical plan options paired with a Health Savings Account with an employer contribution.
Dental plan with no-cost preventive services and orthodontia coverage.
Vision plan with low-cost exams and allowances for glasses or contact lenses.
Employee Assistance Program with confidential counseling, legal consultations, financial planning consultations, and other resources at no cost.
Wellness program with opportunities to earn $250 in Wellness Rewards.
Flexible Spending Accounts for healthcare (limited purpose) and dependent care.
10% employer retirement contribution, fully vested after two years.
Basic life insurance equal to annual salary, paid by the College, with optional supplemental coverage.
Short-term and long-term disability benefits.
Fee remission for employees, spouses, and dependent children.
Tuition assistance for undergraduate, graduate, and doctoral programs.
Paid professional development opportunities.
Paid time off including vacation, sick leave, holidays, and winter recess.
Flexible work arrangements where available.
Paid childbirth recovery leave (8 weeks).
Paid parental leave (4 weeks).
Eligibility for Public Service Loan Forgiveness.
Discounts on gym memberships, transportation, and various retail services.