Assistant Director of Financial Aid

Ivy Tech Community College•Fort Wayne, IN

2d•Onsite

About The Position

The Assistant Director of Financial Aid provides general financial aid counseling and supports processing for aid-eligible programs. The role supervises the overall operation of department staff and work-study students, coordinates aid processing, authorization, and disbursement with the Bursar’s Office, and manages the College’s student financial literacy programs. It also helps keep information current so prospective and current students can navigate the financial aid process at the Kosciusko and Fort Wayne campuses. The position serves the Fort Wayne service area and requires at least one day per week at the Kosciusko Campus. The role processes financial aid applications and awards, counsels students, maintains records and data, supports scholarship administration, monitors academic progress standards, and communicates policy and procedure changes. The Assistant Director also participates in workshops and campus activities for students and outside entities. Other associated duties may be assigned. An associate degree or industry-related certification and three to four years of related work experience are required. Direct experience in customer service or higher education in registration, records, financial aid, or admissions is required; a bachelor’s degree is preferred. Preferred qualifications include a degree in a business discipline or public administration, demonstrated leadership, experience with financial aid information systems, and supervisory experience. Official college transcripts are required upon hire, and employment offers are contingent on an acceptable criminal background check.

Requirements

Associate degree or industry-related certification, along with three to four years of related work experience.
Direct experience in customer service or higher education in registration, records, financial aid, or admissions.
Official college transcripts required upon hire.
Employment offers are contingent upon an acceptable criminal background check.

Nice To Haves

Bachelor’s degree preferred.
Degree preferably in a business discipline or public administration.
Demonstrated leadership qualities preferred.
Experience with financial aid information systems preferred.
Supervisory experience preferred.

Responsibilities

Assist with coordination of the College’s federal work-study program for on-campus and off-site community service positions.
Collaborate with nonprofit agencies to develop federal work-study opportunities for students.
Provide individual and group financial aid counseling, explain the FAFSA application process, and assist with completing applications.
Process financial assistance applications and related materials, including Pell Grant and student or parent loan applications, and assist students with verification processes to determine eligibility.
Package financial aid awards, disburse funds, notify students and agencies of disbursements, and process required reports related to federal, state, and institutional aid programs.
Maintain accurate electronic records for student aid applicants and help collect data for required reporting.
Monitor and enforce academic standards of progress.
Assist with awarding Ivy Tech Foundation scholarships, including student outreach.
Monitor scholarship software and complete annual updates as required.
Conduct activities in accordance with the Family Educational Rights and Privacy Act (FERPA).
Communicate financial aid policy and procedure changes effectively to the Fort Wayne and Kosciusko campuses.
Maintain and update financial aid data on the Banner platform.
Process forms for external agencies, including housing, FSA Income and Expense, Workforce Development, and Vocational Rehabilitation forms.
Assist with College Goal Sunday, high school Financial Aid Nights, orientations, and other campus activities for students and outside entities.
Supervise the overall operation of department staff and work-study students.
Coordinate aid processing, authorization, and disbursement processes with the Bursar’s Office.
Manage the College’s student financial literacy programs and update information supporting the financial aid process.

Benefits

Multiple medical plan options paired with a Health Savings Account with an employer contribution.
Dental plan with no-cost preventive services and orthodontia coverage.
Vision plan with low-cost exams and allowances for glasses or contact lenses.
Employee Assistance Program with confidential counseling, legal consultations, financial planning consultations, and other resources.
Wellness program with opportunities to earn $250 in Wellness Rewards.
Flexible Spending Accounts for healthcare (limited purpose) and dependent care.
10% employer retirement contribution, fully vested after two years.
Basic life insurance equal to annual salary, paid by the College, with optional supplemental coverage.
Short-term and long-term disability benefits.
Fee remission for employees, spouses, and dependent children.
Tuition assistance for undergraduate, graduate, and doctoral programs.
Paid professional development opportunities.
Generous paid time off, including vacation, sick leave, holidays, and winter recess.
Flexible work arrangements where available.
Paid childbirth recovery leave (8 weeks).
Paid parental leave (4 weeks).
Eligibility for Public Service Loan Forgiveness.
Discounts on gym memberships, transportation, and various retail services.