Assistant Director of Environmental Services

Ohio Living•Columbus, OH

10d

About The Position

The Assistant Director of Environmental Services assists with planning, organizing, developing, and directing the Environmental Services Department, including maintenance, housekeeping, laundry, and security functions when applicable. The role oversees preventative and contractual care of life plan community facilities and helps ensure that work is completed to quality standards and within budget, in accordance with company standards and applicable federal, state, and local requirements. The facilities are to be maintained in a clean, safe, and comfortable manner. The position supports departmental budgeting, maintenance and capital projects, daily operations, quality assurance, regulatory compliance, risk management, and staff supervision and development. It also addresses resident and staff concerns, supports emergency preparedness, and coordinates services with other departments. The role may serve as a working supervisor and is on call 24/7 for emergencies.

Requirements

High school diploma or equivalent required.
At least two years of experience in maintenance and/or environmental services operations management required.
At least five years of maintenance and/or environmental services experience required.
Knowledge of housekeeping and laundry practices, procedures, standards, guidelines, and regulations governing long-term care environments.
Strong knowledge of HVAC, boilers, compressors, generators, and mechanical, electrical, and plumbing systems.
Experience reading and interpreting blueprints.
Knowledge of building codes and safety, EPA, and OSHA regulations.
Proficiency with Windows, Microsoft Office (Word, Excel, and PowerPoint), and the internet.
Ability to read, write, speak, and understand English.
Valid driver’s license and acceptable driving record; must be insurable under professional liability and crime coverage policies according to insurer underwriting standards.
Able to meet the stated physical demands: sitting up to 4 hours per day, standing up to 8 hours per day, walking up to 6 hours per day, lifting/transferring/pushing/pulling residents, patients, equipment, or supplies up to 100 pounds, and driving up to 6 hours per day.
Available to work weekends, evenings, and holidays as needed for coverage and to be on call 24/7 for emergencies.
Occasional travel and overnight travel may be required.
Able to work in conditions involving occasional emotionally upset or hostile residents, clients, or family members; exposure during the workday to falls, burns, odors, cuts, and infectious waste or disease, including potential exposure to AIDS and Hepatitis B viruses.

Nice To Haves

Bachelor’s or associate degree in a related field.
Experience in a long-term care facility, hospital, or other related medical facility.

Responsibilities

Assist in developing departmental operating and capital budgets and maintain operations within budget.
Manage or assist with operational maintenance costs and ensure physical assets are properly maintained.
Provide input on annual capital project priorities; process unit-turnover and capital purchase requests; obtain multiple contractor bids; and manage capital improvement projects through completion.
Assist in directing Environmental Services operations, including maintenance, housekeeping, and laundry, when the Environmental Services Director is absent.
Oversee evaluation, troubleshooting, maintenance, and repair of facility technical systems, including HVAC, pumps, and motors.
Help ensure housekeeping maintains a clean and safe environment throughout the community.
Help manage collection, laundering, redistribution, and inventory of linens and personal laundry.
Oversee unit turnover and assign and distribute work orders, holding staff accountable for completing them within 24–48 hours.
Assist in determining departmental scheduling and staffing needs and developing and maintaining relevant policies and procedures.
Monitor wastewater and water treatment plants, if applicable, and serve as a working supervisor when needed.
Ensure buildings, grounds, equipment, and supplies are maintained in safe and operable condition; assist with weekly facility and equipment inspections.
Follow up on work orders and resident satisfaction; help develop and maintain quality assurance and preventative maintenance programs.
Help develop and implement plans of correction for maintenance concerns or deficiencies identified in quality assurance or regulatory inspections.
Assist in overseeing compliance with licensure and certification requirements and follow and promote safety and OSHA requirements.
Supervise Environmental Services staff; interview, select, orient, and evaluate direct reports; set performance expectations; and provide developmental guidance.
Promote a positive work environment, monitor employee accountability, coordinate with Human Resources when needed, and support staff training and coverage planning.
Respond to staff questions and work product in a timely manner.
Listen and respond to residents’ and staff members’ needs, complaints, and grievances, and ensure residents’ personal and private property rights are respected.
Help manage maintenance, housekeeping, laundry, and security functions to maintain a safe environment; manage security if applicable.
Serve on committees, including the Safety Committee, attend community meetings, and provide written or oral departmental reports.
Help develop, implement, and maintain emergency disaster programs, including fire and severe-weather response.
Coordinate services and activities with other departments to support continuity of care.
Perform other duties as assigned.