Director of Environmental Services

Friends Homes • Greensboro, NC

2d • Onsite

About The Position

Friends Homes is hiring a full-time Director of Environmental Services for its Life Plan Community serving older adults. The role manages departmental operations within the approved budget while maintaining excellent customer service and a clean, sanitary, organized, inspection-ready environment that complies with applicable regulations. The director oversees housekeeping, laundry, and grounds operations; monitors department performance and compliance; and works with contractors, staff, residents, and other departments to coordinate services and address concerns. The position also leads employee recruitment, training, supervision, evaluation, development, and accountability, and contributes to improvements in the community environment and resident experience. The director participates in community committees, professional development, and a weekend Manager on Duty rotation.

Requirements

• Background in Environmental Services.
• Management experience.
• Knowledge of privacy laws; Federal Requirements of Participation relating to Life Safety and Infection Control; and the All Hazard and OSHA Act and its regulations.

Nice To Haves

• Certification as an Executive Housekeeper.

Responsibilities

• Manage departmental operations within the approved budget while maintaining excellent customer service.
• Maintain a clean, sanitary, organized, and inspection-ready environment in compliance with applicable regulations.
• Plan, coordinate, and supervise housekeeping, laundry, and grounds operations to ensure quality and timely service.
• Monitor departmental performance, maintain records and reports, and ensure compliance with Friends Homes policies and standards.
• Oversee contractor bids and make recommendations to administration.
• Conduct staff meetings and collaborate with other departments to coordinate services.
• Build positive relationships with residents and staff and address service quality concerns.
• Recruit, hire, train, supervise, and evaluate employees in accordance with company policies and budget guidelines.
• Provide coaching and professional development, and apply progressive discipline as needed.
• Ensure proper equipment use and maintenance through training and supervisor accountability.
• Implement improvements that enhance the community environment and resident experience.
• Participate in community committees and professional development opportunities.
• Participate in the Manager on Duty weekend rotation.

Benefits

• Discounted meals from select on-site venues.
• Access to employee gyms and an indoor pool.
• Onsite employee health clinic.
• Medical, dental, and vision insurance.
• Insurance options for family members.
• Disability and life insurance coverage.
• Multiple spending account options, such as an FSA.
• 401(k) retirement plan.
• Paid Annual Leave (PAL).
• Access to earned wages before payday.
• Employee scholarship opportunities.
• Referral bonus program.
• Employee Assistance Program (EAP).
• Credit union membership options.
• Discounted tickets and local perks.
• Employee events throughout the year.
• Faith-based, mission-driven community with a strong team spirit.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed