Assistant Director of Environmental Services

Ohio Living•Columbus, OH

About The Position

The Assistant Director of Environmental Services assists with planning, organizing, developing, and directing the Environmental Services Department, including maintenance, housekeeping, laundry, and security functions when applicable. The role oversees preventative and contractual care of life plan community facilities and helps ensure quality work, adherence to budget, and compliance with company standards and applicable federal, state, and local requirements. The facilities are to be maintained in a clean, safe, and comfortable manner. The position supports departmental budgeting, operational maintenance, capital projects, purchasing, contractor bids, and asset upkeep. It assists in managing department operations, staffing, work orders, unit turnover, policies and procedures, and facility maintenance systems. The role also contributes to quality assurance, regulatory compliance, risk management, staff supervision and development, resident and staff relations, emergency planning, and coordination with other departments. Work may include sitting up to four hours per day, standing up to eight hours per day, walking up to six hours per day, and driving up to six hours per day. The role may require lifting, transferring, pushing, or pulling residents, patients, equipment, or supplies weighing up to 100 pounds. Occasional travel and overnight travel may be required. Weekend, evening, and holiday work is needed as coverage requires, and on-call availability is required 24/7 for emergencies. The position may involve occasional exposure to emotionally upset or hostile people and workday exposure to falls, burns, odors, cuts, and infectious waste or diseases, including AIDS and Hepatitis B viruses.

Requirements

High school diploma or equivalent.
At least two years of experience in maintenance and/or environmental services operations management.
At least five years of maintenance and/or environmental services experience.
Knowledge of housekeeping and laundry practices, procedures, standards, guidelines, and regulations in a long-term care environment.
Strong knowledge of HVAC, boilers, compressors, generators, and mechanical, electrical, and plumbing systems.
Experience reading and interpreting blueprints.
Knowledge of building codes and safety, EPA, and OSHA regulations.
Proficiency with Windows, Microsoft Office (Word, Excel, and PowerPoint), and the internet.
Ability to read, write, speak, and understand English.
Valid driver’s license and acceptable driving record; must be insurable under professional liability and crime coverage policies according to insurance carrier underwriting standards.

Nice To Haves

Bachelor’s or associate degree in a related field.
Experience in a long-term care facility, hospital, or other related medical facility.

Responsibilities

Assist with developing departmental operational and capital budgets and maintain operations within those budgets.
Manage operational maintenance costs and take appropriate actions to maintain physical assets according to company standards.
Provide input on annual capital project priorities; process unit turnover and capital purchase order requests; obtain multiple contractor bids; and manage or assist with capital improvement projects from development through completion.
Assist in directing the Environmental Services Department in the Director’s absence, including maintenance, housekeeping, and laundry functions.
Oversee or assist with troubleshooting, maintenance, and repair of technical systems, including HVAC, pumps, and motors.
Help ensure the housekeeping function maintains a clean and safe environment for residents, staff, and visitors.
Help manage laundry collection, laundering, redistribution, and inventory of linens and personal laundry.
Oversee effective completion of unit turnovers and assign and distribute work orders, holding staff accountable for completion within 24–48 hours.
Assist with determining staffing and scheduling requirements and developing and maintaining department policies and procedures.
Monitor wastewater and water treatment plants when applicable and serve as a working supervisor when needed.
Help maintain building, grounds, equipment, and supplies in safe, operable condition; assist with weekly facility and equipment inspections and follow up on work orders and resident satisfaction.
Assist with developing and maintaining quality assurance and preventative maintenance programs, and with developing and implementing plans of correction for identified maintenance concerns or inspection deficiencies.
Assist with compliance related to licensure and certification standards and follow and promote safety and OSHA requirements.
Supervise department staff; interview, select, orient, evaluate, and develop direct reports; communicate performance expectations; address accountability issues; and coordinate with Human Resources when needed.
Participate in planning, scheduling, conducting, and monitoring staff in-service training, on-the-job training, and orientation programs, and maintain staffing coverage plans.
Respond to staff questions and work product requiring review or approval in a timely and thoughtful manner.
Listen and respond to resident and staff needs and review and respond to complaints and grievances.
Ensure departmental staff respect residents’ personal and private property rights.
Help manage department functions and teams to maintain a safe environment; serve on committees, including the Safety Committee, and provide written or oral reports at community meetings.
Manage the community security function when applicable and help develop, implement, and maintain emergency disaster programs.
Coordinate services and activities with other departments to support continuity of care.
Perform other duties as assigned.