Director of Environmental Services

Life Care Services•Charlotte, NC

1d•Onsite

About The Position

The Cypress of Charlotte is seeking a hands-on Director of Environmental Services to oversee the care and cleaning of all aspects of the community and the quality and timeliness of laundry work. The director hires, trains, supervises, evaluates, and disciplines housekeeping and laundry personnel; procures supplies, chemicals, and equipment; assists with department budget preparation; and operates within budget guidelines. The role also coordinates apartment refurbishing with the Plant Services Director and department functions with other departments. The director maintains records, logs, and reports; inspects housekeeping and laundry equipment for proper function and safety; implements the department safety program and infection-control procedures; and ensures compliance with applicable federal, state, and local codes, laws, and regulations. The position is full-time, Monday through Friday, based in Charlotte, North Carolina.

Requirements

Five years of housekeeping supervisory experience and/or three years as a Director of Housekeeping in an institutional or retirement facility.
High school education required.
Ability to think analytically and make independent, accurate decisions to solve problems and improve services.
Proficiency maintaining and tracking deep-cleaning and carpet-cleaning status, creating actionable reports, and monitoring team productivity.
Advanced technical skills, including strong knowledge of building systems, safety regulations, and modern facilities-management practices.
Advanced computer proficiency, including expertise in Microsoft Office, and ability to use technology and data to support operational efficiency and high-quality service delivery.
Working knowledge of the Environmental Services industry, including floor equipment, carpet-care techniques, chemical use, and laundry equipment.

Nice To Haves

Special courses or certifications, such as a National Executive Housekeepers Association Certificate.
A technical degree in a field related to industrial housekeeping and laundry.

Responsibilities

Supervise housekeeping personnel through personal inspections and other quality-control techniques.
Select, train, evaluate, and discipline housekeeping personnel.
Maintain required records, logs, and reports.
Regularly inspect housekeeping and laundry equipment for proper functioning and safety.
Coordinate apartment refurbishing with the Plant Services Director.
Coordinate department functions with those of other departments.
Participate in researching, preparing, and writing the department budget.
Operate the department within budget guidelines.
Implement and monitor the department safety program and infection-control policies and procedures.
Order necessary supplies, chemicals, and equipment.
Test and evaluate new products to improve efficiency.
Comply with applicable federal, state, and local codes, laws, and regulations governing the community and Community Health Center.
Delegate task details to supervisory staff to facilitate the smooth flow of materials and services.
Attend assigned in-service training and education sessions.
Perform other specific duties and responsibilities as assigned by the supervisor.