Assistant Director of Enrollment

Regent University•Virginia Beach, VA

13d•Onsite

About The Position

The Assistant Director of Enrollment supports the Executive Director of Admissions in achieving university enrollment goals by developing and implementing effective enrollment strategies. This role is responsible for achieving university enrollment goals by developing and implementing effective enrollment strategies. Using data-driven decision making and real-time feedback, the Assistant Director cultivates a high-performance team culture while fostering professional growth and accountability.

Requirements

Bachelor's degree is required
Candidates must have: Strong organizational abilities, excellent written and oral communication skills, presentation skills, and interpersonal skills with an ability to establish rapport with a diverse team
Must be motivated, coachable, and be effective in a production-driven work environment
Christian commitment consistent with Regent University mission as described in our application, website, and Employee Handbook
Employee must embrace the mission of Regent University as evidenced by his/her Christian witness
Must have a heart for the personal, spiritual and professional development of staff and students
Must be able to maintain prospect, applicant, and student confidentiality
Must be a customer service champion and able to provide service in a professional manner
Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Nice To Haves

Strong preference given to those with management experience in a sales/higher education setting
1-2 years advising, customer service, sales and/or telemarketing/tele counseling experience is strongly recommended by not required
Prior experience in university advising helpful

Responsibilities

Supervise multiple teams in Admissions, ensuring accountability to departmental KPIs and strong program knowledge across all student communications (admitted, deposited, and newly enrolled).
Conduct regular one-on-one meetings, observation sessions (e.g., ride-alongs and live monitoring), and provide actionable coaching to support individual and team growth.
Invest in staff development through structured professional development, consistent feedback, and meaningful assignments that enhance skills and prepare team members for future leadership roles.
Collaborate with Enrollment Management (EM) leadership to understand academic programs and contribute to outreach strategies targeting key student populations, including support for Semester Check-In completion.
Serve as a subject matter expert to ensure your team possesses strong program-specific knowledge and understands the student journey from inquiry through matriculation.
Lead strategic funnel management efforts by analyzing data trends, identifying challenges, and partnering with other leaders to develop solutions that optimize admissions outcomes.
Foster effective cross-functional partnerships with departments including Admissions, Admissions Evaluation, Advising, and Financial Aid to ensure a seamless student onboarding and matriculation experience.