Director of Licensing & Enrollment

Numotion

4d•$123,200 - $169,400

About The Position

The Director of Licensing & Enrollment provides functional leadership and direct operational oversight for licensing, payer enrollment, credentialing, accreditation support, and related regulatory activities across the organization. The role translates organizational strategy into priorities, governance, controls, and an effective operating model for federal, state, and local licensing; Medicare and Medicaid provider enrollment; commercial payer credentialing; accreditation support; and associated filings. The Director oversees complex, high-risk, or time-sensitive activities, advises senior leaders on regulatory and operational risk, and works across the business to ensure requirements are completed accurately and on time. The role strengthens organizational capability, improves visibility through meaningful metrics, and advances scalable processes and technology while protecting business continuity and revenue. The position leads and develops the licensing and enrollment function, builds governance and quality assurance programs, maintains reliable records and audit readiness, and manages relationships with regulatory agencies, licensing bodies, government programs, commercial payers, and other external partners. It collaborates with teams across the organization to support operational changes and align regulatory priorities with business goals. The stated base salary range is $123,200–$169,400; compensation depends on factors including skills, qualifications, experience, and location.

Requirements

Bachelor’s degree in Business, Healthcare Administration, Compliance, Public Administration, or a related field; equivalent combinations of education and experience may be considered.
At least 7 years of progressive experience in healthcare licensing, provider enrollment, credentialing, regulatory operations, or a related healthcare compliance function.
At least 5 years of leadership experience, including responsibility for leading teams, managers, or a complex operational function.
Advanced knowledge of federal and state healthcare regulations, Medicare and Medicaid provider enrollment, commercial payer credentialing, and licensing requirements.
Demonstrated experience translating organizational strategy into governance frameworks, performance metrics, policies, and operational controls within a regulated environment.
Proven ability to assess risk, influence decision-making, and partner effectively with senior leaders and cross-functional stakeholders.
Experience managing relationships with regulatory agencies, licensing bodies, government payers, commercial payers, and other external partners.
Strong business and operational acumen, including ability to lead organizational change, manage competing priorities, and align regulatory activities with business objectives.
Excellent communication, analytical, reporting, and technology skills, including ability to translate complex requirements into actionable plans and measurable outcomes.
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Experience in durable medical equipment (DME), complex rehabilitation technology (CRT), or a multi-site healthcare services environment.
Experience supporting accreditation programs, including ACHC.
Experience with acquisitions, integrations, market expansions, or other enterprise transformation initiatives.
Advanced degree or professional certification related to enrollment, credentialing, compliance, healthcare administration, or regulatory operations.

Responsibilities

Provide functional leadership and operational oversight for licensing, provider enrollment, credentialing, and related regulatory activities.
Direct the end-to-end lifecycle of licensing and enrollment activities, including applications, renewals, updates, closures, and organizational changes.
Establish and maintain governance for ownership, service standards, documentation, escalation protocols, and internal controls.
Lead a risk-based quality assurance program incorporating audits, source verification, management reviews, and corrective actions.
Maintain reliable systems of record and supporting documentation for licenses, registrations, enrollments, payer credentials, expiration dates, deficiencies, corrective actions, and audit readiness.
Oversee Medicare and Medicaid provider enrollments, state program participation, commercial payer credentialing, and System for Award Management (SAM) registrations and filings.
Monitor regulatory, payer, credentialing, and licensing changes and translate them into business actions and control updates.
Monitor key performance and risk indicators and maintain visibility into operational status and business impact.
Assess and communicate regulatory and operational risks, providing recommendations and updates to senior leadership.
Partner with operational leaders and teams on licensing and enrollment activities for openings, closures, relocations, acquisitions, integrations, and other business changes.
Manage relationships with regulatory agencies, licensing bodies, CMS, state Medicaid programs, commercial payers, registered agents, and other external partners; escalate and resolve complex matters.
Lead continuous improvement initiatives to standardize processes, strengthen controls, shorten cycle times, improve data quality, and advance automation and technology.
Lead workforce planning, organizational design, succession planning, and capability development for the licensing and enrollment function.
Lead, coach, and develop direct reports; set expectations, align priorities, evaluate outcomes, and foster accountability, collaboration, service, and continuous improvement.
Collaborate with Finance, Compliance, Legal, Operations, Payer Relations, IT, Human Resources, business leaders, and other stakeholders to align priorities with organizational goals.
Provide senior leadership with updates on risks, decisions, resource needs, regulatory developments, and progress against strategic priorities.
Perform the job in accordance with Numotion Leadership Principles, integrity, compliance, and the company’s mission.
Protect employee and customer confidentiality and comply with company policies and federal regulations.
Provide excellent customer service to internal and external customers, address customer concerns, and prioritize service.