Assistant Director of Provider Enrollment
About The Position
The Physician Service Center Assistant Director works closely with the Director to provide strategic leadership and oversee revenue cycle operations. The role supports the Director in determining how the department affects company and center strategy, then developing department-level operational tactics and processes to support those strategies. The Assistant Director analyzes department performance and works collaboratively with managers to establish productivity and quality standards. The position calls for strong facilitation and interpersonal communication, organization, prioritization, professionalism, and coaching skills. This is a work-from-home position. The employee must live and perform the duties within 60 miles of an HCA Healthcare hospital in one of the listed states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, or VA.
Requirements
- Bachelor’s degree in business or a related field; the degree requirement may be substituted by current enrollment in a bachelor’s degree program or equivalent work experience with CEO approval.
- At least three years of experience in a related area, including at least two years of healthcare management experience. Relevant education may substitute for the experience requirement with PSC Executive approval.
- Must live and perform the duties within 60 miles of an HCA Healthcare hospital in one of the listed states.
Responsibilities
- Collaborate with other assistant directors and management teams.
- Assist with analysis, including preparation, escalation, financial impact assessment, and potential resolution.
- Monitor and analyze reports related to the operational success of the Physician Service Center.
- Build relationships through internal and external customer service.
- Conduct oneself professionally, ethically, and compassionately with individuals and coworkers.
- Identify operational performance trends and process improvement opportunities.
- Monitor shifts in market or operating conditions and escalate them to leadership as appropriate.
- Maintain working knowledge of revenue cycle operations, departmental workflows, systems, and tools.
- Assist with internal and external audits by researching account activity.
- Support the Director in developing department-level operational tactics and processes aligned with company and center strategies.
- Work with managers to establish department productivity and quality standards.
Benefits
- Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
- Wellbeing support, including free counseling and referral services
- Paid time off and paid family leave
- Long- and short-term disability coverage and leaves of absence
- 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
- Employee Stock Purchase Plan
- Flexible spending accounts
- Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
- Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
- Fertility and family-building benefits
- Adoption assistance
- Life insurance and supplemental health protection plans
- Auto and home insurance, legal counseling, identity theft protection, and consumer discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
