Assistant Director, Degree Audit & Planner Systems - Division of Enrollment Management - UTK

University of Tennessee • Knoxville, TN

9d • Hybrid

About The Position

The Office of the Registrar at the University of Tennessee, Knoxville (UTK), is hiring an Assistant Director, Degree Audit & Planner Systems to lead the university’s degree audit and academic planning tools. The role oversees the functional strategy, design, configuration and encoding, testing, maintenance, and continuous improvement of these systems, their related data structures, and integrations. The position directly supervises the Registrar Systems Analyst team responsible for degree audit and planner operations and serves as the primary operational liaison to campus partners, OIT, and vendors. It reports to the Deputy Registrar for Data & Systems.

The Assistant Director ensures system functionality aligns with academic policy, curriculum requirements, advising practices, and institutional goals. The role leads campus deployments and upgrades, training and documentation, and ongoing enhancements, while evaluating system accuracy, efficiency, and effectiveness across the campus technology landscape. This is an on-campus position with some hybrid or remote work schedule flexibility. The minimum starting salary is $88,000; final compensation depends on the candidate’s qualifications and experience.

Requirements

• Bachelor’s degree.
• At least three years of relevant professional experience.
• Direct experience encoding degree audit software, such as uAchieve or a comparable system.
• Extensive experience with word processing, spreadsheets, and presentation software.
• Experience understanding, organizing, and representing data.
• Experience documenting processes and procedures.
• Experience developing process solutions and efficiencies.
• Experience gathering and providing analysis for user requirements.
• Comprehensive knowledge of curriculum structures, catalog requirements, and translating academic policy into degree audit and planning rules.
• Expertise in degree audit and/or academic planning systems, including encoding, testing, maintenance, and user support models.
• Ability to lead and develop a functional/technical team, including prioritization, accountability, coaching, and performance management.
• Strong analytical and problem-solving skills, including interpreting complex requirements, identifying edge cases, and designing sustainable rule logic.
• Excellent written and verbal communication skills, including explaining complex system logic to non-technical audiences and facilitating consensus across colleges and stakeholders.
• Working knowledge of data concepts and reporting fundamentals, such as data validation, reconciliation, and SQL concepts, sufficient to guide analyst work and ensure reliable outputs.
• Understanding of privacy and security principles and operational compliance expectations in higher education.
• Ability to manage competing priorities accurately and with attention to detail during deadline-driven academic cycles.
• Familiarity with student information systems.
• Familiarity with the curricular approval process.
• Must be legally authorized to work in the United States full time without requiring employment-based visa sponsorship now or in the future.

Nice To Haves

• Master’s degree.
• Computer programming experience and/or experience with PL/SQL or another procedural language.
• Familiarity with Ellucian Banner or Oracle Student Cloud student information systems.
• Familiarity with Modern Campus Curriculum software.
• Prior supervisory experience.
• Knowledge of complex relational database organization.
• Ability to query databases.

Responsibilities

• Lead the functional strategy, design, configuration and encoding, testing, maintenance, and continuous improvement of degree audit and academic planning systems, data structures, and integrations.
• Directly supervise and develop the Registrar Systems Analyst team responsible for degree audit and planner operations.
• Serve as the primary operational liaison to campus partners, OIT, and vendors.
• Ensure degree audit and planner functionality aligns with academic policy, curriculum requirements, advising practices, and institutional goals.
• Lead campus deployments and upgrades, training, documentation, and ongoing system enhancements.
• Evaluate the accuracy, efficiency, and effectiveness of the systems across the campus technology landscape.
• Guide analyst work and help ensure reliable outputs, including through data validation and reconciliation.

Benefits

• Paid leave, accruing up to 24 vacation days and 12 sick days annually, plus 14 paid holidays and administrative closing days.
• Flexible work arrangements, with a hybrid schedule available to most team members.
• Education benefits for employees and their dependents at UT System campuses.
• Retirement and deferred compensation plans, including 401(k) and 403(b).
• Comprehensive medical, dental, and vision insurance plans.
• Employee discounts to attractions, services, and goods.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior