Assistant Director, ACT I

Envision Unlimited • Chicago, IL

5d

About The Position

The Assistant Director, ACT is a member of the administrative team responsible for directing recovery-oriented treatment for clients in Envision Unlimited’s mental health program. The role provides clinical oversight of client treatment, reviews and signs off on IM-CANs, and directly supervises and trains mental health staff delivering ACT services. It also contributes to administrative decision-making, program development, regulatory compliance, quality assurance, and staff development. The position supervises Mental Health Specialists and Peer Mentors and manages referrals, admissions, and discharges while supporting crisis response and treatment planning.

Requirements

• Master’s degree in social work, counseling, psychology, or a related field.
• Clinical license: LCSW, LCPC, or LMFT.
• At least 3 years of experience in the social service field.
• At least 1 year of experience in a mental health program.
• Strong oral and written communication and organizational skills.
• Valid driver’s license.
• Must pass a background check.
• Comfort working in an agency setting serving clients with MI/DD.

Nice To Haves

• At least 1 year of supervisory or managerial experience.

Responsibilities

• Participate in administrative-level decision-making in conjunction with the Director of Crisis Services.
• Maintain ACT Program compliance with DHS, CARF, and other government regulations.
• Assist with program development and the development of policies and procedures, planning, implementation, and evaluation to support quality, recovery-oriented services.
• Maintain Key Performance Indicators for ACT services.
• Design individual and group staff training based on program needs and identified professional development needs.
• Provide direct supervision, training, and technical assistance to mental health staff providing clinical, crisis, and ACT services; maintain supervision and coaching logs and take disciplinary action when needed.
• Assist with interviewing, hiring, coordinating, and training new staff.
• Attend weekly supervision with the Director of Crisis Services and other requested meetings; participate in committees and client events as needed and collaborate on marketing and outreach.
• Manage referrals and intakes, conduct screenings, complete IM-CANs for eligible new clients, and ensure pre-authorizations are met before ACT services begin.
• Provide and document crisis interventions and additional risk assessments as needed, and complete incident reports within 24 hours when appropriate.
• Ensure services are provided in accordance with clients’ individual treatment plans, goals, and needs.
• Enter, maintain, and update client information in the Quantum Electronic Health Record, including face sheets, treatment plans, and diagnoses.
• Manage admissions and discharges and oversee staff engaging in discharge planning with SOF.
• Assist staff with managing clients during periods of high volume.
• Attend scheduled clinical meetings, including group supervisions, clinical meetings, and other staff team meetings.
• Respect individuals’ diversity and help create and maintain a welcoming, supportive, and inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager