Assistant Director, ACT I

Envision Unlimited•Chicago, IL

About The Position

The Assistant Director, ACT is a member of the administrative team responsible for directing recovery-oriented treatment for clients in Envision Unlimited’s mental health program. The role provides clinical oversight of client treatment, reviews and signs off on IM-CANs, and directly supervises and trains mental health staff who provide ACT services. The Assistant Director participates in administrative decision-making with the Director of Crisis Services and helps ensure compliance with DHS, CARF, and other government regulations. The role contributes to program development, policies and procedures, planning, implementation, evaluation, and monitoring ACT service performance indicators. It also designs and delivers staff training and supports hiring, onboarding, coaching, and disciplinary processes. Clinical duties include managing referrals, admissions, and discharges; conducting screenings and completing IM-CANs; ensuring pre-authorizations are in place; supporting staff with high-volume client needs and discharge planning; and providing and documenting crisis interventions and risk assessments. The Assistant Director maintains client records in the Quantum Electronic Health Record and ensures services align with clients’ treatment plans, goals, and needs. The position supervises Mental Health Specialists and Peer Mentors, attends supervision and clinical meetings, and participates in committees, client events, marketing, and outreach as needed. Employees are expected to respect individual diversity and help maintain an inclusive, supportive workplace.

Requirements

Master’s degree in social work, counseling, psychology, or a related field.
Clinical licensure as an LCSW, LCPC, or LMFT.
At least 3 years of experience in the social service field.
At least 1 year of experience in a mental health program.
Strong oral and written communication and organizational skills.
Valid driver’s license.
Must pass a background check.
Comfort working in an agency setting serving clients with MI/DD.

Nice To Haves

At least 1 year of supervisory or managerial experience.

Responsibilities

Participate in administrative decision-making with the Director of Crisis Services.
Maintain compliance with DHS, CARF, and other government regulations concerning the ACT Program.
Assist with ACT program development, including policies and procedures, planning, implementation, and evaluation.
Maintain Key Performance Indicators for ACT services.
Design individual and group training opportunities based on program needs and staff development needs.
Provide direct supervision and training to mental health and ACT staff, maintain supervision and coaching logs, and take disciplinary action when needed, up to and including termination.
Assist with interviewing, hiring, coordinating, and training new staff.
Attend weekly supervision with the Director of Crisis Services and other requested meetings; participate in committees and client events as needed; and collaborate on marketing and outreach.
Manage referrals and intakes, conduct screenings, and complete IM-CANs for eligible new clients.
Ensure pre-authorizations are met before clients receive ACT services.
Provide and document crisis interventions and additional risk assessments as needed, and complete incident reports when appropriate within 24 hours.
Ensure services are provided in accordance with clients’ individual treatment plans, goals, and needs.
Enter, maintain, and update client information in the Quantum Electronic Health Record, including face sheets, treatment plans, and diagnoses.
Manage client referrals, admissions, and discharges, and oversee staff discharge planning with SOF.
Assist staff with managing clients during periods of high volume.
Attend scheduled clinical meetings, including group supervisions and clinical and staff team meetings.
Respect the diversity of clients, coworkers, and stakeholders and help create and maintain a welcoming, supportive, and inclusive work environment.