ACT Program Assistant

CEC Health Care•Glen Cove, NY

12d•$26 - $28

About The Position

The ACT Program Assistant supports the day-to-day operations of an Assertive Community Treatment team providing mental health services. The role provides direct support to clinical staff in the office and field, serves as a liaison with program participants, and participates in team meetings. It requires strong organizational skills, comfort with data and technology, and the ability to manage multiple priorities in a fast-paced environment. The position is based in Glen Cove and is full-time, Monday through Friday, and non-exempt. The listed salary is $26–$28 per hour.

Requirements

Bachelor’s degree.
At least 2 years of administrative or office support experience.
Strong organizational, multitasking, and time management skills.
Excellent communication skills and ability to work independently and with diverse groups.
Proficiency in Microsoft Office and general computer systems.

Responsibilities

Support team operations through daily communication, visit tracking, and coordination of transportation for program participants.
Assist in care coordination and treatment planning efforts.
Maintain organized and accurate medical and program records.
Manage documentation using internal systems such as CAIRS.
Track and reconcile program-related expenses, including service dollars and credit card usage.
Perform reception and communication duties, including triaging calls, scanning, and faxing.
Utilize and oversee access to program databases and platforms such as PSYCKES, HEALTHIX, and EPACES.
Contribute to team projects and special assignments as needed.
Provide direct support to clinical staff in the office and field.
Serve as a liaison with program participants and participate in team meetings.