ASSISTANT DEPARTMENT MANAGER - SHOES

Von Maur/Dry Goods•Livonia, MI

About The Position

As an Assistant Shoe Department Manager at Von Maur, you represent the company and contribute to its reputation for customer service. You help drive retail growth by building and maintaining relationships, optimizing merchandising, and developing associates to provide excellent customer experiences. The role includes performing shoe sales associate duties, meeting individual sales and account goals, supporting department performance, and working a rotation of day, evening, and weekend shifts.

Responsibilities

  • Motivate associates to deliver outstanding customer service by training, coaching, and leading by example.
  • Develop relationships to grow department business.
  • Perform all duties of a shoe sales associate and meet individual sales and account goals.
  • Assess associate performance to improve service quality, increase sales, and meet department goals.
  • Provide associates with feedback on selling and account statistics.
  • Develop and implement solutions to address customer problems and department needs.

Benefits

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote-from-within philosophy and career opportunities
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