Assistant Deli/Bakery Leader

Kroger•Cave Spring, VA

17d

About The Position

The Assistant Deli/Bakery Leader helps deliver an outstanding customer experience by supporting the company’s Customer 1st strategy. The role establishes and maintains a safe, clean department, works toward sales and profit goals, maintains quality assurance standards, and monitors department functions and activities. The position also demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports department associates through communication, scheduling, training, development, and performance goals. It assists with customer service and preparation of deli and bakery products, including slicing meats and cheeses and operating department equipment. The position also supports promotions, budgeting, inventory, pricing, food safety, and loss prevention. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Must be at least 18 years old.
Effective communication skills.
Knowledge of basic math.
Ability to handle stressful situations.
Must obtain a current food handlers permit once employed.

Nice To Haves

High school education or equivalent.
Management experience.
Retail, deli, or bakery experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates and maintain a positive attitude.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Develop schedules that manage customer volume.
Train and develop associates and participate in the performance appraisal process.
Follow local, state, and federal laws; company guidelines; and food-safety regulations and guidelines.
Help customers feel welcome and appreciated by answering questions about specials and products.
Prepare deli and bakery items to customer requests and slice meats and cheeses using proper equipment and company guidelines.
Offer product samples to help customers discover products.
Provide fresh products and correct portions, or portions as close as possible to the amount ordered, to prevent shrink.
Inform and educate associates about promotions; create and implement the department’s periodic promotional plan with store management; and stay current on present, future, seasonal, and special advertisements.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Assist store management with the store or department budget, expense control, profit-and-loss reviews, and actions based on financial reports.
Schedule price changes and update shelf tags and promotional signs.
Plan and organize inventory; monitor inventory and stocking conditions; identify discrepancies; and train associates on inventory, stocking, and Computer Assisted Ordering.
Prepare food according to temperature logs and cooking instructions, and ensure that case and cooler temperatures and logs are maintained.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment for preventive maintenance, and notifying store management about repairs and customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.