DELI-BAKERY/DEPT LEADER

The Kroger Co.•Washington, IN

About The Position

The Deli-Bakery/Department Leader directs and supervises the functions, duties, and activities of the Deli/Bakery department while supporting its day-to-day operations. The role aims to create outstanding customer experiences through exceptional service and maintain a safe, clean, and fresh environment that encourages customers to return. The leader works toward department sales and profit goals and monitors established quality assurance standards. They support the Customer 1st strategy and encourage associates to deliver excellent service, while demonstrating the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Must be at least 18 years of age.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Current food handlers permit once employed.

Nice To Haves

Deli experience.
A second language, spoken, read, and/or written.

Responsibilities

Follow local, state, and federal laws, safety and food safety regulations, and company guidelines.
Train and develop associates in job performance, including inventory, stocking, CAO, and Key Retailing; participate in performance appraisals.
Promote trust and respect among associates and communicate company, department, and job-specific information.
Set department performance goals and empower associates to meet or exceed targets through collaboration and teamwork.
Develop schedules that manage customer volume throughout operating hours.
Create a welcoming customer environment by answering questions and making product suggestions.
Slice deli meats, cheeses, or bakery items to customer requests using proper equipment and portion sizes to help prevent shrink.
Inform customers about Deli/Bakery specials and offer samples.
Use deli equipment, including fryers, rotisseries, heat lamps, and ovens, according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Develop and implement a department business plan and merchandising promotional plan.
Keep department staff informed about current, future, seasonal, and special advertisements.
Monitor department expenses and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule price-change activity, including shelf tags and promotional signs.
Plan, organize, and supervise the inventory process.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager about repairs.
Report safety risks, issues, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.