Assistant Community Manager - Northshore Village

MidTN Volunteer Properties • Chattanooga, TN

5d

About The Position

Volunteer Properties is hiring an Assistant Community Manager for Northshore Village, a multi-family apartment community in Chattanooga, Tennessee. The role supports the community’s daily operations and property performance, including leasing, resident relations, rent collection, renewals, and retention. The Assistant Community Manager works with residents and prospective residents, responds to maintenance requests, maintains files and property records, and assists the Community Manager with daily operations and other projects. Volunteer Properties manages more than 6,000 apartment units across Kentucky, Tennessee, and Georgia and emphasizes Teamwork, Integrity, Engagement, Improvement, and Compassion.

Requirements

• At least 2 years of assistant property manager experience.
• Strong communication and customer service skills.
• Organized, detail-oriented, and deadline-driven.
• Proficient in Microsoft Office and willing to learn new systems.
• Experience with conflict resolution and tenant relations.
• Positive and energetic, and aligned with the company's values.
• Able to provide proof of valid vehicle insurance.
• Valid driver's license and reliable transportation.

Nice To Haves

• OneSite experience preferred.

Responsibilities

• Build strong relationships with residents and prospective residents.
• Respond to maintenance requests and ensure they are completed.
• Conduct leasing tours and answer questions.
• Process rent payments and late notices.
• Manage renewals and resident retention efforts.
• Maintain resident files and property records.
• Assist the Community Manager with daily operations.
• Take on additional projects as needed.

Benefits

• Medical benefits after 30 days.
• 401(k).
• Generous paid time off.
• Ongoing training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed