Assistant Community Manager

Related•Los Angeles, CA

About The Position

Related Affordable is seeking a dedicated, detail-oriented Assistant Community Manager to support daily operations at an affordable housing community in Connecticut. The position works closely with the Community Manager to help maintain a welcoming, well-functioning environment for residents. It combines administrative work, resident relations, leasing support, financial tasks, affordable-housing compliance, coordination with maintenance staff, and community performance reporting.

Requirements

  • At least 2 years of property management experience.
  • Familiarity with affordable housing programs, such as Project-Based Section 8 and LIHTC, and their compliance requirements.
  • Experience with RealPage, OneSite, and JD Edwards, or similar property management software.
  • Excellent communication and interpersonal skills, with a commitment to exceptional customer service.
  • A proactive, problem-solving mindset and a passion for creating great living experiences.
  • Ability to maintain confidentiality and handle sensitive issues professionally.
  • Accountability and reliability, including ownership of projects and outcomes, precision and attention to detail, resilience, proactive problem-solving, and ongoing learning and development.
  • Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.

Nice To Haves

  • Property management experience in affordable housing is preferred.

Responsibilities

  • Assist with leasing activities, marketing efforts, resident recertifications, and general administrative duties.
  • Handle accounts payable and receivable, assist with rent collection, and help manage delinquencies.
  • Respond to resident concerns promptly and professionally, and help organize resident appreciation and retention events.
  • Maintain accurate records and support compliance audits to ensure adherence to affordable housing program requirements, including HDC, HCR, HUD, and LIHTC.
  • Collaborate with maintenance staff to support timely, high-quality property upkeep and a safe, pleasant living environment.
  • Assist in preparing reports to monitor community performance and identify areas for improvement.

Benefits

  • 19 or more days of paid time off.
  • Choice of medical, vision, and dental options.
  • Life insurance and an Employee Assistance Program.
  • 401(k).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Employer-paid life and AD&D insurance.
  • Paid leave and disability programs.
  • Mental health resources, including counseling.
  • Fertility benefits, including surrogacy and adoption assistance.
  • Paid time off to volunteer.
  • Matching for charitable donations.
  • Learning and training programs.
  • Tuition and certification reimbursement.
  • Internal advancement opportunities.
  • Annual performance bonus.
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