Assistant Community Manager (Station Center I, Station Center II)
About The Position
The Assistant Community Manager supports the daily operations of Station Center I and Station Center II, including fiscal management, compliance, facilities, risk management, and resident relations. The role reports to the Community Manager and works closely with residents, community partners, other property management colleagues, and the Resident Services team. The position is part of MidPen Housing, a nonprofit affordable-housing developer and property manager serving 12 Northern California counties. MidPen’s mission is to provide high-quality affordable housing, establish stability and opportunity for residents, and foster diverse communities where people can live with dignity, harmony, and mutual respect.
Requirements
- High school diploma or GED and one year of residential property management, customer service, or administrative experience, or an equivalent combination of education and relevant experience.
- Proficiency in MS Office and/or RealPage software.
- Strong verbal and written communication skills.
- Excellent customer service skills with measurable outcomes.
- Ability to work independently and collaboratively with minimal supervision.
- Highly organized and detail oriented.
- Commitment to the mission and values of MidPen Services and MidPen Housing.
Responsibilities
- Schedule income verification appointments, prepare and process lease agreements, and maintain the housing wait list.
- Assist with recertifications, welfare exemption documents, Management and Occupancy (MOR) reviews, and Tax Credit Allocation Committee (TCAC) reviews.
- Issue notices, schedule vacancies, and prepare and monitor turnover forms.
- Assist with rent collection and security deposits, log petty cash use, and prepare bank deposits.
- Inspect the property and identify maintenance and security issues.
- Support working relationships with local law enforcement and emergency agencies.
- Coordinate maintenance inspections with facilities staff and ensure work orders are processed promptly.
- Maintain resident and property files while protecting confidential information.
- Communicate emergency preparedness procedures to residents and coordinate logistics for resident meetings.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental, vision, life, and disability insurance
- 403(b) retirement investment
- Employee education reimbursement program
- Paid parental leave
- FSA for childcare, medical, and commuter benefits
- EAP program
- Pet insurance
- Paid time off
- Company holidays
- Wellness days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
