ASSISTANT COMMUNITY MANAGER - Sutton Creek

Royal American Management•Blountstown, FL

6d•$17 - $19•Onsite

About The Position

The Assistant Community Manager acts as the property's administrative assistant under the direct supervision of the Community Manager. The role supports implementation of company policies and procedures and maintains complete financial records by computing, classifying, and recording numerical data. It also assists with leasing, marketing, and resident relations. The position calls for excellent attendance and communication, the ability to build lasting business relationships, and professionalism. The employee may be asked to perform other duties by their supervisor.

Requirements

High school diploma or equivalent.
Minimum of one year of property management experience preferred.
Ability to work a flexible schedule, including evenings and weekends.
Ability to travel for property business; must have a government-issued state ID or valid driver's license if required by management based on location, property, or business needs.
Computer literacy.
Excellent customer service skills.
Strong written and oral communication skills.
Ability to work under multiple time constraints.
Ability to access all areas of the property's grounds and structures, including multilevel structures, with or without an elevator.
Ability to work with a computer for at least seven hours daily, standing or sitting.
Ability to communicate with applicants, residents, vendors, and supervisors by email, phone, or in person.

Nice To Haves

One or more years of property management experience.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.
Proficiency in One Site.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist the Community Manager in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and Resident Selection Criteria.
Maintain awareness of market conditions affecting leasing and operations.
Assist the Community Manager in developing and carrying out apartment leasing marketing and advertising campaigns.
Assist with developing and implementing resident services programming.
Maintain rent collection procedures, including following up on delinquent accounts.
Deliver rent deposits to the bank and submit relevant documentation.
Assist with security deposit administration, including inspecting units, determining balances or refunds, preparing disposition letters, and processing returns.
Maintain familiarity with accounts payable procedures and requirements.
Assist in preparing the annual operating budget and work with the Community Manager to maintain budgetary guidelines.
Assist with landlord-tenant relations and mediate disputes when necessary.
Use maintenance software to enter and track service requests and regularly review maintenance reports.
Inspect apartments for move-in condition and turnover status.
Inspect property grounds, offices, community rooms, and other amenities to ensure they are clean and maintained.
Ensure contractors and vendors have Vendor Compliance approval before work begins and monitor approved work.
Perform all functions of a Leasing Consultant.
Travel as needed to conduct property business.
Step in as acting Community Manager if needed.