ASSISTANT COMMUNITY MANAGER - Sutton Creek

Royal American Companies•Blountstown, FL

2d•$17 - $19•Onsite

About The Position

The Assistant Community Manager acts as the property’s administrative assistant under the direct supervision of the Community Manager. The role requires understanding company policies and procedures and assisting the Community Manager in implementing them at the property. The Assistant Community Manager maintains complete financial records by computing, classifying, and recording numerical data, while also supporting leasing, marketing, and resident relations. The position calls for excellent attendance and communication, professionalism, and the ability to build lasting business relationships. The employee may also be asked to perform duties not listed in the job description.

Requirements

High school diploma or equivalent.
Excellent attendance and communication skills.
Ability to build lasting business relationships and exhibit professionalism.
Ability to work a flexible schedule, including evenings and weekends.
Ability to work under multiple time constraints.
Computer literacy.
Excellent customer service skills.
Strong written and oral communication skills.
Ability to access all areas of the property grounds and structures, including multilevel structures, with or without an elevator.
Ability to work with a computer for at least seven hours daily, either standing or sitting.
Ability to communicate with applicants, residents, vendors, and supervisors by email, phone, or in person regarding day-to-day property operations.

Nice To Haves

At least one year of property management experience.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.
Proficiency in One Site.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist the Community Manager in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and Resident Selection Criteria.
Maintain awareness of market conditions that affect leasing and operations.
Assist with developing and executing marketing and advertising campaigns for apartment leasing.
Assist with developing and implementing resident services programming.
Maintain rent collection procedures, including following up on delinquent accounts.
Deliver rent deposits to the bank and submit relevant documentation.
Assist with security deposit administration, including inspecting units, determining resident balances or refunds, preparing disposition letters, and processing returns.
Maintain familiarity with accounts payable procedures and requirements.
Assist in preparing the annual operating budget and work with the Community Manager to maintain budgetary guidelines.
Assist in monitoring landlord-tenant relations and mediate disputes when necessary.
Use maintenance software to enter and track service requests and regularly review maintenance reports.
Inspect apartments for move-in condition and turnover status.
Inspect property grounds, the office, community rooms, and other amenities to ensure they are clean and maintained.
Ensure contractors and vendors receive Vendor Compliance approval before performing work and monitor their activities after approval.
Perform all functions of a Leasing Consultant.
Travel locally as needed for property business.
Step in as acting Community Manager if needed.
Perform other duties as requested by the supervisor.