Assistant Community Manager - Sloan Clarendon
About The Position
The Assistant Community Manager supports the Community Manager in overseeing the financial and operational facets of the community. The role handles accounting and bookkeeping, monthly close-out and financial reporting, invoice processing, rent and fee collection, bank deposits, dispositions, account reconciliations, and use of property management software to record and report financial activity. The position also assists with resident relations, collections, lease enforcement, move-outs, vendor coordination, and community operations. In the Community Manager’s absence, the Assistant Community Manager serves as the on-site supervisor, organizing daily work and coordinating maintenance and make-ready activities. The role may also support leasing and marketing efforts and assist with owner communications and community tours. The role works in an office environment and may frequently be exposed to outdoor conditions that can be unpleasant or hazardous. It requires access throughout the property and amenities, occasional lifting and maneuvering of weights, and local travel for deposits, training, or other work-related needs. The hourly pay range is $24.00–$26.00. The position may also be eligible for onsite team member bonus programs. Benefits listed apply to full-time employees.
Requirements
- At least 1 year of relevant experience; the posting specifies 1–3 years of relevant residence life and/or property management experience.
- Understanding of lease terms and lease enforcement, including collections.
- Excellent written and verbal communication skills.
- Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
- Hold any licenses and/or certifications required by state and local jurisdictions.
- Valid driver’s license to drive a golf cart on the property.
- Proficiency with internet, word-processing, spreadsheet, and database-management programs.
- Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
- Ability to access all exterior and interior parts of the property and amenities.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Nice To Haves
- Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university is preferred.
Responsibilities
- Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling accounts; preparing financial reports; and processing invoices and payables.
- Operate property management software and accurately enter required information, updates, and backups to maintain system integrity.
- Review resident files and accounting records for unpaid or late fees, communicate with residents about balances, collect delinquencies, and enforce lease terms.
- Review vendor, contractor, and service-provider invoices; reconcile work or products; obtain Community Manager approval; code charges; and coordinate related communications.
- Follow established eviction procedures, including notice requirements, eviction actions, and representing the community in court hearings and proceedings as required.
- Process resident move-outs by reviewing lease and notice requirements, applying applicable deposits and cancellation fees, and completing dispositions according to procedures and legal requirements.
- Respond to resident complaints, questions, and requests promptly and take appropriate action to resolve service issues and support resident retention.
- Serve as on-site supervisor when the Community Manager is absent; organize and delegate work, coordinate maintenance and make-ready tasks, and manage operations in accordance with company policies and procedures.
- Assist with owner relationships by meeting with owners, conducting community tours, providing performance updates, and responding to requests.
- May support leasing and marketing by greeting prospects, collecting Guest Card information, showing apartments and models, obtaining lease deposits, and assisting with applications and credit verification.
- For California positions, review completed move-in files before submitting them to the Community Manager for review and approval.
Benefits
- Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
- Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
