Assistant Community Manager - Beacon Lake Lanier

RangeWater Real Estate•Flowery Branch, GA

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of the community. The role handles accounting and reporting, monthly close-out and financial reports, invoice processing, rent and fee collection, bank deposits, dispositions, account reconciliations, and recording and reporting property finances in the property management system. The position also supports leasing, marketing, resident satisfaction, property upkeep, and compliance with company policies and lease terms. In the Community Manager’s absence, the Assistant Community Manager serves as the on-site supervisor, organizing daily work and coordinating maintenance and make-ready tasks. The position is scheduled for 40 hours in a regular work week. Site operating hours vary; typical hours are Monday–Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend work is required when scheduled.

Requirements

  • High school diploma or GED equivalent.
  • Valid current driver’s license.
  • Ability to work weekends when scheduled.
  • Ability to perform essential job functions without accompaniment.
  • Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
  • Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
  • Ability to work in an office environment and frequently be exposed to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape.
  • Ability to undertake routine local travel for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

  • Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
  • Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

  • Support leasing and marketing efforts in person and complete the full leasing cycle to help achieve revenue and occupancy goals.
  • Complete daily transactions and tasks related to the community’s financial operations.
  • Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased in accordance with company policies and procedures.
  • Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
  • Keep informed about changes in technology, industry standards, and leasing and sales tools and processes.
  • Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
  • Conduct property tours, provide property performance updates, and meet with clients as needed.
  • Manage contractor and vendor relationships.
  • Promote resident satisfaction by establishing and maintaining relationships with residents and coworkers.
  • Maintain the safety, cleanliness, general appearance, and appeal of the property; report equipment malfunctions and employee, visitor, or resident injuries and accidents.
  • Ensure the property maintenance team follows company standards for service requests.
  • Act as on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies, procedures, and business practices.
  • Monitor market and competitor conditions that may affect occupancy and sales results.
  • Develop and implement short- and long-term marketing plans and goals to sustain occupancy, and follow established policies for concessions, specials, and other occupancy programs.
  • Perform other duties as assigned.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life insurance and short-term disability.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on property and ownership.
  • Cell phone allowance.
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