Assistant Community Manager - Beacon Lake Lanier

RangeWater • Flowery Branch, GA

3d • Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational facets of the community. The role handles accounting and reporting tasks, monthly close-out and financial reports, invoice processing, rent and other payment collection, bank deposits, dispositions, account reconciliations, and tracking property financial activity in the property management system. The Assistant Community Manager also supports leasing and marketing, resident relations, property maintenance and appearance, vendor and client management, and compliance with company policies and lease terms. In the Community Manager’s absence, this role acts as the on-site supervisor and helps manage daily community operations.

The position is scheduled for 40 hours in a regular work week. Site operating hours vary; typical hours are Monday–Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend work is required when scheduled. The role works in an office and frequently encounters outdoor elements that may be unpleasant or hazardous. Routine local travel, and possibly non-local travel, may be required for business responsibilities.

Requirements

• High school diploma or GED equivalent.
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Strong proficiency in property management software.
• Current valid driver’s license.
• Must be available to work weekends when scheduled.
• Must be able to perform essential job functions unaccompanied.
• Must be able to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Frequently stand, walk, reach, climb, stoop, and squat; intermittently sit and perform keyboard work.
• Able to work in an office environment and frequently encounter outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape.
• Able to undertake routine local travel for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

• Experience in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
• Experience with Entrata, Yardi, and/or OneSite property management software.

Responsibilities

• Support leasing and marketing efforts in person and complete the full leasing cycle to help achieve revenue and occupancy goals.
• Complete daily transactions and tasks related to the community’s financial operations.
• Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased with company policies and procedures.
• Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
• Keep informed about changes in technology, industry standards, and leasing and sales tools and processes.
• Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
• Conduct property tours, update clients on property performance, and meet with clients as needed.
• Manage contractor and vendor relationships.
• Promote resident satisfaction by establishing and maintaining relationships with residents and co-workers.
• Maintain the safety, cleanliness, general appearance, and appeal of the property, and report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
• Ensure the property maintenance team meets company standards for service requests.
• Act as the on-site supervisor in the Community Manager’s absence by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing operations in compliance with company policies, procedures, and business practices.
• Monitor market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and other occupancy programs.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance.
• Employer-paid short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED