Assistant Community Manager - Tax Credit

RPM Living • San Antonio, TX

3d • Onsite

About The Position

The Assistant Community Manager assists with overseeing the day-to-day operations of an apartment community. The role handles financial recordkeeping and supports leasing, marketing, and resident relations. It also involves preparing move-in paperwork in accordance with housing regulations and company policies, monitoring renewals, and producing monthly reports for the Property Manager.

This is an on-site role that includes time outdoors and exposure to the elements. The schedule is flexible and may include weekdays, evenings, nights, and weekends, including Saturdays and Sundays, as needed to meet business needs. The role may also involve working in confined spaces, at heights, or in potentially hazardous areas.

Requirements

• At least 2 years of tax credit experience.
• Related multifamily property management experience.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Strong leadership and management skills.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to sit for extended periods while working at a desk, if required.
• Ability to climb stairs, if required.
• Ability to read documents, computer screens, and data.
• Ability to hear and understand verbal communications in person, over the phone, or by computer.
• Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
• Ability to operate a computer, keyboard, mouse, and other office equipment.

Nice To Haves

• Experience with OneSite software.
• A valid driver’s license is preferred.

Responsibilities

• Perform marketing and leasing functions to maintain budgeted or greater property occupancy.
• Implement resident retention programs, including move-in and service follow-up.
• Maintain positive resident relations and respond to concerns to help prevent escalation.
• Collect rents and make daily deposits; perform monthly reconciliations.
• Enforce the rent collection policy.
• Process invoices.
• Monitor renewals and distribute and follow up on renewal notices.
• Prepare move-in paperwork promptly and in accordance with housing regulations and company policies.
• Produce monthly reports for the Property Manager.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed