Assistant Community Manager - Bloomington, IN

Hayes Gibson Property Services LLC•Bloomington, IN

About The Position

The Assistant Community Manager assists the Community Manager in leading and supervising property operations, financial activities, regulatory compliance, and stakeholder interactions. Stakeholders include residents, corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers. The role promotes excellent customer service and helps ensure associates and vendors deliver a high-quality product, comprehensive services, respect, and hospitality. The position supports day-to-day operations, helps lead the team when needed, works with the management team to implement strategies, policies, and procedures, fosters a positive environment and high performance standards, and tracks operational metrics to identify areas for improvement. The Assistant Community Manager is also responsible for ensuring excellent client service. This is a full-time position with Monday-to-Friday hours, 8 a.m. to 5 p.m., with flexibility. The employer offers competitive pay and describes a supportive work environment, leadership development, professional development, and career advancement opportunities.

Requirements

  • Strong communication skills and the ability to connect effectively with team members and customers.
  • Organizational skills, including the ability to manage tasks, time, and responsibilities with precision and initiative.
  • Passion for helping teams succeed and an eye for operational excellence.

Nice To Haves

  • Previous experience in a similar assistant manager role is preferred.

Responsibilities

  • Assist the Community Manager in leading and supervising property operations, financial activities, and regulatory compliance.
  • Guide interactions with residents, corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers.
  • Help ensure excellent client service and a high-quality, respectful, and hospitable customer experience.
  • Assist with day-to-day operations and lead the team when necessary.
  • Work with the management team to implement strategies, policies, and procedures.
  • Foster a positive team environment, encourage growth, and maintain high performance standards.
  • Track operational metrics, identify areas for improvement, and support the success of the community and operations.

Benefits

  • Comprehensive health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off based on longevity
  • Holidays off
  • Professional development and opportunities for career growth
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