Bloomington--Assistant Manager

Binny's Beverage Depot•Bloomington, IL

2d•$25 - $29

About The Position

The Assistant Manager assists the General Manager in all facets of store operations at Binny’s Beverage Depot. The role provides leadership and oversight, supports excellent guest service, oversees operational performance, develops associates, and promotes product sales. The Assistant Manager helps foster a welcoming environment for customers and staff and supports the store’s commitment to teamwork and helping people celebrate.

Requirements

At least 2 years of experience in retail store management.
Strong verbal and written communication skills.
Strong interpersonal and leadership skills.
Ability to evaluate financial and business data and use it for operational planning and forecasting.
Ability to identify and solve problems effectively.
Ability to build constructive, productive relationships with customers, team members, and vendors.
Ability to set objectives and goals and organize work to meet or exceed them.
Strong organizational and time management skills.
Must be at least 21 years of age.
Ability to work evenings, weekends, and holidays as scheduled.
Ability to count cash and make change accurately.
Ability to operate business machines, including scanners and computer keyboards.
Ability to pass applicable alcohol training and maintain a current certification card.
Ability to lift 40–50 pounds repeatedly.
Ability to communicate effectively with customers and managers, follow directions, complete assignments, write legibly, and read small type.
Ability to stand or walk for extended periods, repeatedly walk up and down stairs, and work in cold areas.
Ability to work scheduled hours and maintain consistent, regular attendance.

Responsibilities

Assist the General Manager in all areas of the store by providing leadership and oversight.
Create a welcoming environment for customers and staff and respond promptly to their inquiries and needs.
Identify staff strengths and development opportunities and create plans to prepare associates for future growth.
Generate sales, handle difficult or complicated transactions, and promote positive customer and staff interactions.
Use company resources to assess opportunities and develop action plans to improve performance.
Administer human resources tasks on time, including performance reviews, disciplinary documentation, and required training checklists.
Assist the General Manager with forecasting and adapting to business needs, with a focus on customer service, productivity, and sales goals.
Identify opportunities to increase customer traffic through interactions such as tastings and events.
Help maintain appropriate staffing through ongoing applicant review and internal staff development.
Prioritize, plan, and adjust schedules to maximize sales and productivity.
Enforce company policies and procedures, including health, safety, and security requirements.
Participate in product training and educational opportunities.
Perform other duties as directed by the supervisor.