Bloomington--Assistant Manager

Binny's•Bloomington, IL

About The Position

The Assistant Manager assists the General Manager in all facets of store operations at Binny’s Beverage Depot. The role supports excellent guest service, operational performance, associate development, and product sales while helping create a welcoming environment for customers and staff. The Assistant Manager helps forecast and adapt to business needs, meet sales and productivity goals, maintain staffing, and uphold company policies and procedures.

Requirements

At least 2 years of retail store management experience.
Strong verbal and written communication skills.
Strong interpersonal and leadership skills.
Ability to evaluate financial and business data and use it for operational planning and forecasting.
Ability to identify problems and develop effective solutions.
Ability to build constructive, productive relationships with customers, team members, and vendors.
Ability to set objectives and goals and organize work to meet or exceed them.
Strong organizational and time-management skills.
Must be at least 21 years of age.
Ability to work evenings, weekends, and holidays as scheduled.
Ability to count cash and make change accurately.
Ability to operate business machines, including scanners and computer keyboards.
Ability to pass any applicable alcohol training class and maintain a current certification card.
Ability to communicate effectively with customers and managers, follow directions, complete assignments, write legibly, and read small type.
Ability to work scheduled hours and maintain consistent, regular attendance.
Ability to repeatedly lift 40–50 pounds, stand and/or walk for extended periods, repeatedly walk up and down stairs, and work in cold areas.

Responsibilities

Assist the General Manager in store operations by providing leadership and oversight.
Create a welcoming environment for customers and staff and respond promptly to their inquiries and needs.
Identify staff strengths and development opportunities, and create plans to prepare staff for future growth.
Generate sales, handle difficult or complicated transactions, and promote positive customer and staff interactions.
Use company resources to identify opportunities and develop action plans to improve performance.
Administer human resources tasks, including performance reviews, disciplinary documentation, and required training checklists.
Assist the General Manager with business forecasting and adapting operations to meet customer service, productivity, and sales goals.
Identify opportunities to drive customer traffic through activities such as tastings and events.
Help maintain appropriate staffing levels through ongoing applicant review and internal staff development.
Prioritize, plan, and adjust schedules to maximize sales and productivity.
Enforce company policies and procedures, including health, safety, and security requirements.
Participate in product training and educational opportunities.
Perform other duties as directed by the supervisor.